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Château de Pourtalès

3.0 star property
Hotel in Strasbourg with a full-service spa and a sauna

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Photo gallery for Château de Pourtalès

New - Prestige Double Room (The Park) | Minibar, in-room safe, desk, iron/ironing board
Front of property
Garden
Interior
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Laundry
  • Parking included
  • Pet friendly
  • Housekeeping
  • Breakfast available
The current price is SAR 382
SAR 435 total
includes taxes & fees
17 Mar - 18 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room (Chateau)

Classic Double Room (Chateau) | Minibar, in-room safe, desk, iron/ironing board

Classic Double Room (Chateau)

Highlights

Heating
TV
Private bathroom
Hair dryer
Minibar
Free bottled water
Cable/satellite channels
In-room safe
  • 13 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room (Chalet)

Classic Double Room (Chalet) | Minibar, in-room safe, desk, iron/ironing board

Classic Double Room (Chalet)

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Minibar
Free bottled water
Cable/satellite channels
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for New - Prestige Double Room (The Park)

New - Prestige Double Room (The Park) | Minibar, in-room safe, desk, iron/ironing board

New - Prestige Double Room (The Park)

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Minibar
Free bottled water
Cable/satellite channels
  • 18 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, iron/ironing board

Single Room

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Minibar
Free bottled water
Cable/satellite channels
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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9.0 out of 10, Wonderful, (1008)
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About the neighborhood

Map
161 Rue Melanie, Strasbourg, Bas-Rhin, 67000

What's nearby

  • Parc de l'Orangerie - 6 min drive - 3.5 km
  • European Parliament - 6 min drive - 3.6 km
  • Strasbourg Christmas Market - 9 min drive - 6.1 km
  • Train Station Square - 9 min drive - 6.7 km
  • Strasbourg Cathedral - 9 min drive - 6.2 km

Getting around

  • Robertsau Boecklin Tram Stop - 5 min drive
  • Bischheim Station - 9 min drive
  • Strasbourg (SXB-Strasbourg Intl.) - 38 min drive

Restaurants

  • ‪Bar de la Presse - ‬6 min drive
  • ‪Restaurant la Roue d'Or - ‬6 min drive
  • ‪Restaurant la Vignette - ‬3 min drive
  • ‪L'Auberge du Cygne - ‬4 min drive
  • ‪Sushi's - ‬4 min drive

About this property

Château de Pourtalès

Hotel near Strasbourg Christmas Market
At Château de Pourtalès, you can look forward to a terrace, a garden, and a library. Indulge in a facial and a massage at Wellness, the onsite spa. In addition to laundry facilities and conference space, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an electric car charging station
  • Multilingual staff, luggage storage, and a ballroom
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Château de Pourtalès have amenities such as free WiFi and safes, in addition to minibars and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with hair dryers
  • 32-inch TVs with premium channels
  • Heating, daily housekeeping, and desks

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–9:00 AM: EUR 16 for adults and EUR 16 for children

Things to do

  • Bicycle rentals
  • Bike storage
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (7:30 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Facilities fee: EUR 10 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Château Pourtalès
Château Pourtalès Hotel
Château Pourtalès Hotel Strasbourg
Château Pourtalès Strasbourg
Château de Pourtalès Hotel
Château de Pourtalès Strasbourg
Château de Pourtalès Hotel Strasbourg

Frequently asked questions

Is Château de Pourtalès pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Château de Pourtalès?

Self parking is free at this property.

What time is check-in at Château de Pourtalès?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Château de Pourtalès?

Check-out is at 11 AM.

Where is Château de Pourtalès located?

Located in Robertsau, this spa hotel is within 2 mi (3 km) of Pourtales Park, Parc de l'Orangerie, and Lieu d'Europe. European Court of Human Rights and Palace of Europe are also within 3 mi (5 km). Robertsau Boecklin Tram Stop is 30 minutes by foot.

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Château de Pourtalès Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 257 out of 448 reviews
Rating 8 - Good. 159 out of 448 reviews
Rating 6 - Okay. 21 out of 448 reviews
Rating 4 - Poor. 8 out of 448 reviews
Rating 2 - Terrible. 3 out of 448 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wan Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Good staff service and beautiful interior and exterior design & decorations
Stayed 1 night in Aug 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful and relaxing stay. The staff were courteous and helpful. A nice atmosphere and convenient location. We stayed in one of the renovated rooms by the park which was very comfortable, spacious, and quiet. There are plenty of places to relax around the property. It was the perfect way to visit and explore Strasbourg while also getting a château experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel in a Chateau
very nice hotel, the staff was very helpful and friendly, room was big, breakfast was very good, very nice surrounding
Stayed 1 night in Dec 2022

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Beautiful property, Le parc room are beautiful and all renovated. It was perfect place to stay, cleanliness is top of the line.
Stayed 3 nights in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing atmosphere
Really enjoyed our stay here with relaxing atmosphere, Strasbourg has lots to offer too
Stayed 2 nights in Aug 2022

10/10 Excellent

Annette

Beautiful hotel! and interesting history… and excellent staff; friendly and helpful! Only suggestion: people with heavy luggage should be advised of stairs
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful peaceful location. There is a bus to the center
Stayed 4 nights in Jul 2023

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Park
Stayed 3 nights in May 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff fabulous. Room lovely. Breakfast good. Lovely relaxed atmostphere.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay near Strasbourg. We stayed one night after taking the Tram to and from Strasbourg. Easy drive to the chateau. We stayed in the newer part of the hotel and the room was very clean and spacious. Great bathroom and the breakfast was very good. Wish we had more time to stay and walk around the park area.
Stayed 1 night in Sep 2023

10/10 Excellent

Reuven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
best experience. Beautiful setting. Very friendly stuff. Room very comfortable. Breakfast - superb!
Stayed 1 night in Nov 2022

10/10 Excellent

Sey

Liked: Cleanliness, staff & service, room comfort
Very comfortable
Stayed 1 night in Sep 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful French Chateau
This was the perfect gathering place for our group of 8 ladies on a Christmas markets trip, We felt like royalty in our own chateau gathering around the Christmas tree in the lounge area. I enjoyed playing the beautiful piano in the ballroom. The staff made us feel so at home.
Stayed 1 night in Dec 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience to stay here in a chateau
Wow what a wonderful place to stay. We have visited many chateaux and stately homes before but never had the opportunity to stay in one. What an amazing experience. Good size bedroom ample bathroom excellent choice of buffet food. Reception staff very helpful and friendly and gave good advice. Parking outside and easy park and ride into central strasbourg. Would recommend it without hesitation. :-)
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, well appointed and specious room. Adequate on site parking, delicious breakfast with a wide variety of choices. The icing on the cake is the staff at reception. Incredibly helpful and Knowledgeable.
Stayed 1 night in Dec 2022

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. It is very unique. Staff were very friendly. Easy free parking on the site. Excellent breakfast. They have many complimentary drinks. Excellent hotel with a great price. From now on. this will be my hotel during my stay in Strasbourg.
Stayed 1 night in Dec 2023

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Way to Spend a Weekend!
Staff was very accommodating. They were friendly and fluent in English. The coffee, tea, bar area ia accessible 24 hours a day on the honor system. Someone had a beautiful wedding in the garden during our stay. The chateau is ajacent to a park area with miles of wide, level walk and bike ways! Wonderful, fresh breakfast daily!
Stayed 3 nights in Feb 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Sep 2022

6/10 Okay

Grazio

Liked: Staff & service
Lovely grounds and house but rooms very dated and
Lovely grounds and amazing old chateau from the outside. However rooms are very dated and when hot like on the night we stayed room was very hot and stuffy - there was an old fan but again was too small and ineffective to bring the temp down. Rooms very old and tired and in need of period renovations. Also no blind in the bathroom so when showering people can see in your full glory from the lawns.
Stayed 1 night in Aug 2024

8/10 Good

Vicki

Stayed 4 nights in new section, nice large bathroom and bedroom, bed large and comfortable. Breakfast buffet nice. Didn’t have car and 25mins walk to tram that takes you in to strasbourg city. One resturant at gates entrance but not open every day, so had to walk into small town from chateau. Not good walk back at night after restaurant in dark. Beware teens on motorbikes riding around park grounds,no security and felt unsafe.
Stayed 4 nights in May 2024

8/10 Good

Ulrich

Liked: Cleanliness
The hotel buildings could use a little more attention. With relatively little effort, a much more neat impression could be gained visually. Especially in the court yard the drive way and outside.
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Event departement was not freindly at all.
We stayed their to scout for a big event their for next year. But we was meet by a screming event manager so we pick not to use it at all. Sorry. Me more freindly and open minded in the future pleace.
Stayed 1 night in Sep 2023

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schnuckliges Schloss als Hotel sehr authentisch renoviert/instandgehalten. Gute Betten, freundliches Personal. Lage direkt an einem wunderschönen, großen Naturpark. Werde hier sicher wieder her kommen.
Stayed 1 night in Feb 2025

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025