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"The art and decor of the lobby were very neat. The lobby smelled fantastic! Desk staff were friendly and helpful. Room clean and spacious for a city hotel in Europe. "

"Close to civic center"

"We were 3 families with 3 kids and our stay was great. is on a walking distance to all the main attractions, close to the public transport, very clean and quiet. it will be our choice again next time when in Florence. Thank you!"

"Excellent stay loved it "

"THIS was a fantastic place to stay !! Such friendly staff and phenomenal value for the time we were there... "

"Great for families, my kids loved it. Bus to centro in front the property. Market in the property with everything you need, everybody from front desk were speaking English. Swimming pool, playground. We definitely will stay there again."

"The room was great, and had a great view of the river and a nice balcony. Spa area was nice. Pretty far from the main tourist attractions thoufh."

"This property is simply gorgeous. The location across from The Arno in the front to the views of Santa Croce and The Duomo in the rear is magical. The rooms are luxurious, the beds are comfortable, the service is top notch. I would not hesitate another visit to this splendid property. We did not eat on site, other than breakfast in bed one morning (which was lovely). So I cannot comment on the dining. The rooftop was undergoing renovations during our visit, it was not the least bit disruptive or unpleasant. "

"The staff at the hotel were very attentive and always greeted everyone with a smile, from the front desk to the cleaners and the servers at breakfast. They honestly were the ones that made the experience special! The room was big and had everything we needed, but the safe is on the small side so can’t fit laptops. Good selection at breakfast. The location was great: 1. close to the tram stop that takes you directly to the airport and train station, and 2. just a short walk from all main attractions, yet quiet enough if you want to escape the crowds"