See all properties
Save

The Ritz-Carlton, St. Thomas

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, St. Thomas

Exterior
Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout drapes
Exterior
Lobby
On the beach, white sand, beach umbrellas, beach towels

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking included
  • Breakfast available
  • Housekeeping
  • Room service
The price is SAR 5,140
SAR 6,573 total
includes taxes & fees
19 Jan - 20 January 2025

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Ceiling fan
Separate bedroom
  • 184 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Resort View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds, Non Smoking, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Balcony, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom (Club Level)

55-inch LCD TV with cable channels, TV

Club Suite, 1 Bedroom (Club Level)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Premium bedding
Ceiling fan
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Ocean View

Executive Suite, 1 Bedroom, Ocean View | Living area | 55-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Sofa bed - double
Ceiling fan
  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Presidential Room, 3 Bedrooms, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Ceiling fan
3 bedrooms
  • 184 sq m
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
Ceiling fan
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Resort View (Hearing Accessible)

Floor plan

Room, 2 Queen Beds, Balcony, Resort View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
Ceiling fan
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Ocean View

Club Room, 1 King Bed, Non Smoking, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, Balcony, Ocean View

55-inch LCD TV with cable channels, TV

Club Suite, 1 Double Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Ceiling fan
2 bedrooms
  • 143 sq m
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed (Club Executive)

55-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed (Club Executive)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Separate bedroom
Sofa bed - double
  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Non Smoking, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Club Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Premium bedding
Ceiling fan
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Oceanfront

View from room

Club Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Westin Beach Resort & Spa at Frenchman's Reef

Pool
Spa
Pet friendly
Free WiFi
8.0 out of 10, Very Good, (1004)
The price is SAR 1,972
SAR 2,550 total
includes taxes & fees
2 Jan - 3 January 2025
The Westin Beach Resort & Spa at Frenchman's Reef

About the neighborhood

Map
6900 Great Bay, St. Thomas, St. Thomas, 00802

What's nearby

  • Cowpet Bay - 5 min walk - 0.4 km
  • Secret Harbour Beach - 3 min drive - 1.9 km
  • Secret Harbor - 3 min drive - 1.9 km
  • Lindquist Beach - 9 min drive - 4.4 km
  • Sapphire Beach - 10 min drive - 3.9 km

Getting around

  • Cyril E. King Airport (STT) - 29 min drive

Restaurants

  • ‪Sapphire Beach Bar - ‬6 min drive
  • ‪Sunset Grille @ Secret Harbour Beach Resort - ‬3 min drive
  • ‪An Hour Late - ‬5 min drive
  • ‪Tarpon’s Table - ‬3 min drive
  • ‪Coconut Cove - ‬4 min walk

About this property

The Ritz-Carlton, St. Thomas

Luxury family-friendly resort near Sapphire Beach
At The Ritz-Carlton, St. Thomas, you can look forward to a terrace, a firepit, and a coffee shop/cafe. This resort is a great place to bask in the sun with a white sand beach, snorkeling, and kayaking. Treat yourself to a body wrap, a Swedish massage, or a body treatment at The Ritz-Carlton Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and ocean views. Guests can also expect to find dry cleaning/laundry services, a bar and a 24-hour gym.
Other perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, a children's club (surcharge), and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 180 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and room service.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and deep soaking tubs
  • 55-inch LCD TVs with premium channels
  • Balconies, free infant beds, and coffee/tea makers

Languages

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9 AM: USD 15-45 for adults and USD 10-27 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Alloro
  • Coconut Grove
  • Sails

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Kayaking
  • Snorkeling

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms - 4

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Firepit
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 20 2024 to November 18 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 7.5 percent
  • Resort fee: USD 95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 45 for adults, and USD 10 to 27 for children
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
St. Thomas Great Bay
The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

Frequently asked questions

Does The Ritz-Carlton, St. Thomas have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at The Ritz-Carlton, St. Thomas?

As of 25 Dhuʻl-Hijjah 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, St. Thomas on 19 Muharram 2025 start from $1,540.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, St. Thomas pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, St. Thomas?

Self parking and valet parking are free at this property.

What time is check-in at The Ritz-Carlton, St. Thomas?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton, St. Thomas?

Check-out is at 11 AM.

Where is The Ritz-Carlton, St. Thomas located?

Nestled on the beach, this St. Thomas resort is within a 5-minute walk of Secret Harbour Beach and Cowpet Bay. Turquoise Beach and Cabrita Point are also within 1 mi (2 km).

The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 199 out of 344 reviews" "
Rating 8 - Good. 59 out of 344 reviews" "
Rating 6 - Okay. 39 out of 344 reviews" "
Rating 4 - Poor. 25 out of 344 reviews" "
Rating 2 - Terrible. 22 out of 344 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence property. Easily would have been 5 stars had they not been cutting concrete everyday we were there next to the pool. I’d love to come back when there’s not construction going on. Really takes away from the ambience of the pool cabana experience

4/10 Poor

Fred

Stayed 3 nights in Nov 2024

10/10 Excellent

Julia Selene

Traveled with partner
Liked: Staff & service, property conditions & facilities
Safe
Stayed 3 nights in Dec 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was great. I went a few times between 2008-2010. I thought the property was more enjoyable then, but more dining options were available and there wasn’t as much noise. I had a club oceanfront room. The view was great, but the golf cart transportation service was right below us. Gas powered and loud. Those are the negatives. Positives of the resort begin with the pool. I spent most of my time there. Great to hang out with and look out at the water in the infinity pool. I rented a cabana daily. Service was amazing. Poolside food was great. A cabana isn’t needed to enjoy the experience though. The restaurants were mostly being renovated, but the food available was expensive but good. The club food was good/convenient. Morning coffee overlooking the water is fantastic. There is a boating experience that picks you up right on the beach for a day trip to explore the islands. The price isn’t terrible for the Caribbean. I have read negative things about staff, but I did not have a single problem with them. I’ve experienced much worse at higher class hotels. I also read cleanliness issues. I noticed a little bit of wear and tear from weather, but nothing that is not expected. This is a Caribbean resort that experiences unpredictable weather. It is not easy to maintain to perfection. There were many activities on the island. Shopping and adventure activities. Keep in mind that they are mostly a 20-30 min ride each way, but easy and fair priced transportation is very easy.
Stayed 6 nights in Sep 2024

10/10 Excellent

Yi

Traveled with group
Liked: Amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Nov 2024

6/10 Okay

Jose

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor service and only one restaurant option for dinner.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

8/10 Good

Renell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good and within the standard of Ritz Carlton
Stayed 1 night in Oct 2024

8/10 Good

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful resort ❤️ highly recommend. The staff was amazing, like hands down the best service I've ever had on vacation.

6/10 Okay

Shirley Lee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms. Food is very mediocre.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 6 nights in Sep 2024

4/10 Poor

Brigette

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This Ritz Carlton was much different than any other service wise.. it lacks a lot of good amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful, very friendly and extremely helpful! Highly recommend an early September visit if you are looking for a relaxing and quiet vacation with amazing food and a gorgeous view.
Stayed 4 nights in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was very good and I understand it is the slow season but I think there should have been more food/restaurant options or possibly even offering reciprocity to some local restaurants to include transportation as I spent a fortune on taxis. Furthermore, the construction should have been done more quickly even if that meant closing for a short period of time or not having guest rooms so close to the construction noise. I also found it a bit contradictory giving free bottles of water in the room yet charging for water at the restaurant. I understand it is an island and everything costs more but for the prices you charge for the food; water should have been no charge. The hotel staff were excellent and always willing to assist as needed. I do look forward to staying there again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice property
Stayed 4 nights in Sep 2024

8/10 Good

Dawn

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

james douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the location is excellent for day trips to st john.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jamel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Beautiful resort!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services was exceptional, the property grounds were well maintained. Our stay was wonderful and extremely relaxing
Stayed 4 nights in Aug 2024

8/10 Good

eldar

Liked: Amenities
Good
Stayed 5 nights in May 2024

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024