Pavilions
Hi-
I booked this trip, to celebrate my spouses birthday & our wedding anniversary.
When you book thru Expedia & go on vacation there is an expectation of comfort enjoyment and safety, The listed pictures show on website are fake, are not the actual conditions for my rental.
We did reach out & Contact the owner or property manager first, a cleaner came by, with a bottle of Clorox & issues were not resolved.
Find below are my issues:
Lighting- unsafe/non working
fixtures - outside light covering pool area, dark burnt bulb, bathroom unsafe dimly light, lamp inside closet dark non working, kitchen area- 2 out of three led bulbs not working above sink, unsafe.
Observed & took pics of Cabinet doors not closing due to hardware.
UNSAFE pre-existing conditions.
NO hot water- at all.
Shower drain cover is dangerously damaged, sharp edges. - I almost slice open my foot and ruined my vacation - UNSAFE.
UNSANITARY conditions-
Inadequate cleaning created a nest for bugs (COCKROACHES)
that were reported to host- what I observed and took pictures of is cleaners do not move furnishings to clean under and behind. Nor do they clean the slats on the bathroom door, observed that cleaners sweep debris over threshold into the pool patio area.
I needed to sweep the pool patio took pics and after 3 days took another picture seen a difference still clean- which means no one cleaned prior to our arrival, UNSANITARY.
Black mold on floor donot go here.