It was a disaster. Some of the issues were of my own making, some were the direct result of the host. I am not tech savvy, so all of the things that required the use of an IPhone caused considerable confusion. But the instructions given were scant, unclear and not helpful. So ease of entry into the parking lot, elevator and loft went sideways. And it didn’t help that it was a cold, wet, windy night. Several days before my arrival date I posed multiple questions requesting information. None of my inquiries were answered by the host which forced me to contact the home office for help. The home office couldn’t get through either but did provide a phone number. That turned out to be a lifesaver because after multiple attempts we finally had to call the host to gain access. We had to wait several minutes before we could park because an idling truck was straddling our spot. There were chicken bones and fast food wrappers near the entryway, but when we finally got inside that’s when the real fun began. The loft itself was fairly clean, but there were several imperfections like fist sized holes in the walls and missing floor tile. The loft supposedly slept six. There was one king bed, a twin futon and a twin rollaway. There was one remote for two TVs in two different rooms. The refrigerator wasn’t cold, but the shower was hot. Pricing was fair. I’d have to rate this loft a D- for false advertising, poor communication and location.