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Mayfair

3.0 star property
Family-friendly hotel with a health club and a steam room

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mayfair

Indoor pool, outdoor pool
Terrace/patio
Reception
Bar (on property)
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Gym
    Gym
  • Parking available
    Parking available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite | In-room safe, desk, iron/ironing board, free WiFi

Suite

Highlights

Separate sitting area
Connecting rooms available
Free cribs/infant beds
TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
  • 20.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Room (With Bunks)

In-room safe, desk, iron/ironing board, free WiFi

Family Room (With Bunks)

Highlights

Connecting rooms available
TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Desk
In-room safe
  • 13.00 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

Highlights

Connecting rooms available
Free cribs/infant beds
TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Desk
  • 13.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

Highlights

Connecting rooms available
Free cribs/infant beds
TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Desk
  • 13.00 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room (Zip)

In-room safe, desk, iron/ironing board, free WiFi

Double or Twin Room (Zip)

Highlights

Connecting rooms available
TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Desk
In-room safe
  • 13.00 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

Highlights

Connecting rooms available
Free cribs/infant beds
TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Desk
  • 13.00 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Stafford Hotel

Pool
Breakfast included
Pet friendly
Free WiFi
7.4 out of 10, Good, (358)
Stafford Hotel

About the neighborhood

Map
50 street, saviours road, . 0, St. Helier, Channel Islands, JE2 4LA

What's nearby

  • St. Helier Central Market - 6 min walk - 0.6 km
  • King Street - 7 min walk - 0.6 km
  • St. Helier Town Hall - 12 min walk - 1.1 km
  • Port of Jersey - 18 min walk - 1.5 km
  • Elizabeth Castle - 20 min walk - 1.7 km

Getting around

  • Jersey (JER) - 17 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Bean Around The World - ‬5 min walk
  • ‪CafeJac - ‬3 min walk
  • ‪St James Wine Bar - ‬5 min walk
  • ‪Krafty J's - ‬4 min walk

About this property

Mayfair

Family-friendly hotel near Port of Jersey
Consider a stay at Mayfair and take advantage of a rooftop terrace, a coffee shop/cafe, and a playground. For some rest and relaxation, visit the steam room or the spa tub. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.
Other perks include:
  • An indoor pool and an outdoor pool
  • Full breakfast (surcharge), self parking (surcharge), and an elevator
  • Luggage storage, concierge services, and 1 meeting room
  • A front-desk safe, a 24-hour front desk, and smoke-free premises
Room features
All 222 rooms have comforts such as 24-hour room service, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 8 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Playground
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 8 per person
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mayfair Hotel St. Helier
Mayfair St. Helier
Mayfair Hotel
Mayfair St. Helier
Mayfair Hotel St. Helier

Frequently asked questions

Does Mayfair have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Mayfair pet-friendly?

Yes, pets are allowed at this property. A fee applies. Service animals are exempt from fees.

How much is parking at Mayfair?

Self parking is available for a fee.

What time is check-in at Mayfair?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Mayfair?

Check-out is at 10 AM. Late check-out is available for GBP 25.00 (subject to availability).

Where is Mayfair located?

This family-friendly St. Helier hotel is located near the beach, within 1 mi (2 km) of Jersey Arts Centre and Port of Jersey. St. Helier Central Market and King Street are also within 10 minutes.

Mayfair Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 92 out of 304 reviews" "
Rating 8 - Good. 142 out of 304 reviews" "
Rating 6 - Okay. 47 out of 304 reviews" "
Rating 4 - Poor. 15 out of 304 reviews" "
Rating 2 - Terrible. 8 out of 304 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great Location.
Staff was very helpful. Breakfast was very tasty. Bathroom was very clean. Room was a bit outdated but perfectly fine to stay.
Stayed 2 nights in Oct 2021

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and spacious. Breakfast was whatever you wanted eg Full English; kippers; scrambled egg; cereals; fruit; ham/cheese as much as you wanted.We were only B&B and did find it hard to book dinner because it was so busy! Spa was excellent, pool; sauna and jacuzzi. Great shame this hotel is closing for good on the 31st October to be knocked down and rebuilt for apartments!!
Stayed 4 nights in Sep 2021

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff
I and my family enjoyed our stay at the Mayfair hotel. Whilst some parts of the hotel felt a little dated and in need of a freshen up it did not detract from my trip - it actually added to the nostalgia of it. :) The staff were friendly and happy to help out when needed. The hotel was busy which is always a good sign of things.
Stayed 5 nights in Aug 2021

6/10 Okay

Yvonne

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel reception area quite modern but the rooms and bathrooms are very outdated
Stayed 3 nights in Aug 2021

10/10 Excellent

rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was immaculate, good bar area ,swimming pool, fitness club. Very sad this hotel will be closing end September for good
Stayed 3 nights in Aug 2021

6/10 Okay

John

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
I believe that the hotel will be converted to flats next year which probably explains the lack of investment in carpets and furnishings. The dining arrangements reminded me of school dinners and the night porters were no use when we were checking out deferring to day time staff.
Stayed 5 nights in Aug 2021

2/10 Terrible

Kate

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is very dated and lacking in facilities. The rooms are very old fashioned and boiling hot as no air con. This is more of an elderly people’s hotel- it is not suitable for families with young children. No atmosphere at all- it was like sitting around in a care home in the evenings. Staff customer service is terrible. We complained about an evening meal which was inedible and the extremely rude staff member said “not my fault, I’m not the cook”! Never experienced customer service like it. Would definitely not recommend or return
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and comfortable. The staff were very friendly and efficient. Our room was very clean and perfect for our stay.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Having booked into another hotel which was totally unacceptable we managed to get into the Mayfair which from walking into the foyer/reception was totally different, clean and well organised
Stayed 6 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Dated hotel .road noise necessitated a change or room..waiter surly otherwise ok but nothing special
Stayed 4 nights in Aug 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Out dated, I believe it’s soon going to be redeveloped.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good atmosphere and love music
Stayed 2 nights in Jul 2021

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at the Mayfair as it was close to family and friends, and we could all use the pool
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness everything was spotless some of the reception staff could have been a bit more enthusiastic
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

8/10 Good

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room, good size and clean. The bathroom was a good size and clean but when you turned the light on the exterior was very noisy. The swimming pool was nice but small and was on the cold side. The steam room was out of order for duration of our stay.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 3 nights in Feb 2020

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

WENDY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and décor. Loved the entertainment and bar. One of the girls on reception called Marty was pleasant but a bit abrupt and when we asked questions, she would say I am getting to that in a minute...…….just thought a bit snappy. All the breakfast staff,waiters and waitresses very cheerful, and hospitable, Lovely breakfast thanks
Stayed 3 nights in Feb 2020