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Quality Inn and Suites St Charles - West Chicago

2.5 star property
Hotel with free breakfast, near Arcada Theater

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Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Lobby
At Quality Inn and Suites St Charles - West Chicago, unwind with a seasonal outdoor pool or energize at the gym. With free self-serve breakfast, dry cleaning/laundry services, multilingual staff, coffee/tea in the lobby and helpful staff that guests rave about.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
The current price is SAR 242
SAR 271 total
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Pet friendly
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Chicago West - St Charles by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 505 reviews
The price is SAR 326
SAR 379 total
includes taxes & fees
2 Mar - 3 Mar
Holiday Inn Express & Suites Chicago West - St Charles by IHG

About the neighborhood

Map
1600 E Main St, St. Charles, IL, 60174

What's nearby

  • Arcada Theater - 3 min drive
  • Charlestowne Mall - 3 min drive
  • Kane County Fairgrounds - 7 min drive
  • Geneva Commons - 8 min drive
  • Fabyan Villa Museum & Japanese Garden - 10 min drive

Getting around

  • Geneva Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 50 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Cooper's Hawk Winery & Restaurant - ‬3 min drive
  • ‪Taco Bell - ‬12 min walk
  • ‪Olive Garden - ‬4 min drive
  • ‪Panda Express - ‬4 min drive

About this property

Quality Inn and Suites St Charles - West Chicago

Hotel near Arcada Theater
At Quality Inn and Suites St Charles - West Chicago, you can look forward to free self-serve breakfast, a playground, and dry cleaning/laundry services. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Express check-out, a 24-hour front desk, and a front-desk safe
  • 1 meeting room, coffee/tea in the lobby, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 122 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Free infant beds, coffee/tea makers, and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available weekdays 6:00 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space (1453 square feet)
  • Meeting room

Outdoors

  • Nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Frequently asked questions

Does Quality Inn and Suites St Charles - West Chicago have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn and Suites St Charles - West Chicago pet-friendly?

Yes, Quality Inn and Suites St Charles - West Chicago allows dogs (limit 2 total). There's a deposit of USD 50 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn and Suites St Charles - West Chicago?

Self parking is free at this property.

What time is check-in at Quality Inn and Suites St Charles - West Chicago?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Quality Inn and Suites St Charles - West Chicago?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn and Suites St Charles - West Chicago located?

Situated near the airport, this hotel is within 2 mi (3 km) of St. Charles Heritage Center and Camp Kane, Arcada Theater, and Dellora A. Norris Cultural Arts Center. Steel Beam Theater and Charlestowne Mall are also within 2 mi (3 km).

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 368 out of 977 reviews
Rating 8 - Good. 359 out of 977 reviews
Rating 6 - Okay. 147 out of 977 reviews
Rating 4 - Poor. 65 out of 977 reviews
Rating 2 - Terrible. 38 out of 977 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was filthy. Our room was right by the outside door that didn’t lock and nothing was done about it. Night time staff absolutely rude. We left two days early requested refund and not given
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesy and privacy with respect
Stayed 5 nights in Jan 2025

10/10 Excellent

Elijah

Liked: Amenities
Simple easy back and forth hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

Ester

Traveled with family
Liked: Amenities
Friendly staff and clean hotel. Nice place.
Stayed 2 nights in Jan 2025

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fine for an overnight stay in the area. Nothing fancy. Clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had reservations to stay 5 days and was only given 2 wash cloths. I had to ask the front desk to get more wash cloths. One should be given appropriate amount of wash cloths to match number of days staying.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue was the coffee pot in the room wasn’t functioning.
Stayed 1 night in Sep 2024

8/10 Good

Daphney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Dec 2024

10/10 Excellent

JOANNA, Glen Carbon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and in good condition. Bed was comfortable and pillows were wonderful. Breakfast was good for continental.
Stayed 1 night in Dec 2024

6/10 Okay

Marcin, Chicago

Traveled with partner
Disliked: Cleanliness
Dirty carpet and walls
Stayed 1 night in Sep 2024

6/10 Okay

Serena

Business traveler, Traveled with partner
Disliked: Amenities
Decent but not the cleanest overall. Older hotel that's falling apart (e.g. hook in bathroom was coming off the door so it couldn't be used, yellow/orange crust around shower). Not a hot breakfast. Bed was comfortable. Wouldn't stay here again if there are other options.
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

deepak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Arkady

Stayed 1 night in Oct 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast was only gluten rich, no protein or gluten free options
Stayed 1 night in Oct 2024

8/10 Good

william

Very helpful staff
Stayed 2 nights in Oct 2024

4/10 Poor

Edward

Disliked: Staff & service, room comfort
You Get What You Pay For!
Stayed at Quality Inn for a night over for a Saturday into Sunday stay to enjoy the night life at a club having their Halloween dance party. Didn't want to "overpay" at better hotels I usually stay at considering I would return to my room at 2:00 am. only to check out by 11:00 am. The room I stayed in had an issue of the bathroom sink faucet with water literally just trickleing and the water pressure from the shower was poor. I unscrewd the sink faucet end to remove any deposits in the faucet filter but it still did not solve the problem. Also the heat/cooling system in the room had poor air velocity even on a high setting, but it was adequate enough to get comfortable. I didn't go to the main floor for the free continental breakfast....been there before in the past to know to pass it up to go elsewhere for a more quality breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was great
Stayed 1 night in Oct 2024

6/10 Okay

Ingrid

Traveled with family and small children
The bathroom had hair in the sink and was not clean. The place looks fairly shabby overall.
Stayed 4 nights in Oct 2024

10/10 Excellent

Briana, Saint Peters

Stayed 2 nights in Jun 2024

10/10 Excellent

James, Wauwatosa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the Arcada Theatre with plenty of dining options nearby. Clean and spacious rooms.
Stayed 1 night in Oct 2024

6/10 Okay

David

Traveled with group
Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was quick and easy and concise to downtown St.Charles!
Stayed 1 night in Oct 2024

8/10 Good

Julie

Staff helpful. Clean enough
Stayed 1 night in Oct 2024