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Holiday Inn Express & Suites Chicago West - St Charles by IHG

2.5 star property
Hotel in St. Charles with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chicago West - St Charles by IHG

Exterior
Lobby
Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Indoor pool
Coffee service

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
The current price is SAR 326
SAR 379 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
Premium bedding
  • 66 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 472 reviews
The price is SAR 315
SAR 353 total
includes taxes & fees
30 Mar - 31 Mar
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About the neighborhood

Map
155 38th Ave, St. Charles, IL, 60174

What's nearby

  • Charlestowne Mall - 6 min walk - 0.5 km
  • Dupage Expo Center - 18 min walk - 1.5 km
  • Arcada Theater - 5 min drive - 4.2 km
  • Kane County Fairgrounds - 9 min drive - 7.5 km
  • Geneva Commons - 10 min drive - 8.3 km

Getting around

  • West Chicago Station - 10 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 51 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Portillo's - ‬10 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Culver's - ‬2 min drive

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

Property highlights
Take advantage of free self-serve breakfast, dry cleaning/laundry services, and a 24-hour gym at Holiday Inn Express & Suites Chicago West - St Charles by IHG. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, coffee/tea in the lobby, and a vending machine
  • An elevator, a front-desk safe, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 83 rooms boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 37-inch LCD TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Hindi, Spanish, Urdu

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.2 out of 10, Wonderful, 961 reviews
The price is SAR 348
SAR 389 total
includes taxes & fees
30 Mar - 31 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles by IHG
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Chicago West - St Charles by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Holiday Inn Express & Suites Chicago West - St Charles by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Express & Suites Chicago West - St Charles by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Chicago West - St Charles by IHG located?

Situated in St. Charles, this hotel is within 1 mi (2 km) of Charlestowne Mall and Dupage Expo Center. Dellora A. Norris Cultural Arts Center and St. Charles Heritage Center and Camp Kane are also within 3 mi (5 km).

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Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 290 out of 519 reviews
Rating 8 - Good. 130 out of 519 reviews
Rating 6 - Okay. 58 out of 519 reviews
Rating 4 - Poor. 28 out of 519 reviews
Rating 2 - Terrible. 13 out of 519 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay!
Stayed 1 night in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet hotel with a good free breakfast.
Stayed 5 nights in Jan 2025

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Feb 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was limited but stay was great
Stayed 1 night in Feb 2025

10/10 Excellent

sirih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in customer services, great and very clean, smell goods. Clean rooms, bathroom very clean and big
Stayed 1 night in Feb 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff and centrally located :)
Stayed 3 nights in Dec 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Would definitely stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Chendraca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay nice folks
Stayed 3 nights in Dec 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for local event - staff was super friendly and helpful, easy check in, comfortable room, and terrific free breakfast! Great value, very happy with stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel Especially Give the Great Price
Excellent location, excellent room condition, excellent cleanliness of entire hotel. Great Price, Great Choice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in St Charles.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice motel. Clean, quiet and the beds were very comfortable. Lots of shopping near by.
Stayed 1 night in Nov 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The check in and out were wonderful. Nice front desk staff. Good breakfast. Only concerns were water pressure for the shower and terrible plastic forks and knives for breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Great experience. Clean rooms. Friendly staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Kaylamarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is outstanding! I had lost two very nice bracelets about 4 .months ago and they had them waiting for me . I was so happy! All of the staff are friendly. I love the king size suite. So roomy and comfortable. This is our choice. Of hotel's. I highly recommend it.
Stayed 1 night in Jan 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to stores
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well.
Stayed 1 night in Dec 2024

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good i will recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great as usual
Stayed 6 nights in Oct 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are comfortable, coffee was good and decent breakfast Staff very friendly and accommodating. I would stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean. The breakfast offerings were great. And the staff were amazing.
Stayed 1 night in Sep 2024

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
The employees were very friendly and helpful. The hotel was clean and comfortable. The breakfast was very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff & rooms
Stayed 2 nights in May 2024