We have stayed here several times. Not once has their whirlpool been in order, and this stay - the pool is closed as well. The bathroom needed many updates (the sink sprays water everywhere, the tub is rusty and chipped, etc). Overall, the whole place was dirtier than usual. Leaking / dripping water in the lobby, hallway carpet unraveling, room door chippped up and the room needed cleaner walls and paint. Just disappointed.