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Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

3.0 star property
Family-friendly hotel connected to the convention center in York - Haig with free parking

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

2 bars/lounges
Exterior
Premium bedding, desk, soundproofing, iron/ironing board
Terrace/patio
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service
The price is SAR 319
SAR 394 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed, Jetted Tub

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Jetted Tub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, desk, soundproofing, iron/ironing board

Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, desk, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

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Exterior

Staybridge Suites St Catharines Conf Ctr, an IHG Hotel

Pool
Breakfast included
Pet friendly
Parking included
9.2 out of 10, Wonderful, (39)
The price is SAR 414
SAR 505 total
includes taxes & fees
27 Dec - 28 Dec
Staybridge Suites St Catharines Conf Ctr, an IHG Hotel

About the neighborhood

Map
327 Ontario St, St. Catharines, ON, L2R5L3

What's nearby

  • Montebello Park - 2 min drive - 1.7 km
  • FirstOntario Performing Arts Centre - 3 min drive - 2.6 km
  • Meridian Centre - 3 min drive - 2.7 km
  • Royal Canadian Henley Rowing Course - 5 min drive - 5.3 km
  • Brock University - 8 min drive - 7.3 km

Getting around

  • St. Catharines Station - 7 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 69 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Big Tuna Asian Cuisine - ‬3 min walk
  • ‪Red Onion - ‬2 min drive

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel

Family-friendly hotel located in York - Haig
At Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel, you can look forward to a bowling alley, a rooftop terrace, and a coffee shop/cafe. The on-site American cuisine restaurant, Ostin's Restaurant, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and an arcade/game room.
Other perks include:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and an electric car charging station
  • Express check-out, barbecue grills, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 181 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: CAD 5-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Ostin's Restaurant
  • Baci Caffe
  • Parkway Social

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Fitness center
  • Indoor pool

Family friendly

  • Arcade/game room
  • Bowling alley
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (19375 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CAD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 5 to 15 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Frequently asked questions

Does Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for CAD 69.00 (subject to availability).

Where is Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel located?

This family-friendly hotel is located in the city center, within 2 mi (3 km) of Montebello Park, Meridian Centre, and FirstOntario Performing Arts Centre. Lake Ontario is 2.9 mi (4.7 km) away.

Holiday Inn Hotel & Suites St. Catharines Conference Center, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 401 out of 1000 reviews" "
Rating 8 - Good. 350 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 58 out of 1000 reviews" "
Rating 2 - Terrible. 54 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility was clean, spacious and very inviting. The room was perfect and I love how it was decorated. The staff were very inviting. I would always choose this hotel in St. Catherine’s or so the locations. I rate 10/10 stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities
ideal for us
Stayed 2 nights in Oct 2024

4/10 Poor

Johannes

Business traveler, Traveled with partner
There was no safe in the room even though it was advertised every room had one. When we asked front desk, they said they were going to ask the manager if there’s something they can do. We never heard back. Breakfast was ok but one day a rat was roaming around the buffet area.
Stayed 4 nights in Sep 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. I didn’t like that ice was not on all floors. The signage for that was poor.
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and room were great! Unfortunately there was lots of construction around the property and we could hear a lot of that from our room.
Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nicely decorated all the staff were very pleasant and accommodating. The room was quite spacious and very quiet for sleeping. I thought that they could provide one bottle of water for coffee for the morning not having to pay 7$s for the water in with the coffee pods. Free coffee in the lobby would be nice
Stayed 1 night in Sep 2024

8/10 Good

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities
The door lock would not engage. When you turn the Jacuzzi tub on the waterline leaks.
Stayed 1 night in Aug 2024

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Dolly

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas, wikwemikong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my family members house, bowling alley and gaming centre attached to the property. Close to the highway
Stayed 3 nights in Aug 2024

10/10 Excellent

Mia

Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property other than the addicts running around the hallways and street out front. I hate to sewer a property, but it’s the truth.
Stayed 1 night in Aug 2024

10/10 Excellent

Milan

Stayed 2 nights in Aug 2024

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service
The recent upgrades were nice.
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Disliked: Cleanliness
The property is ok but the room was not too clean, there was dirt and hair in the whirlpool tub that we paid extra for so we didn't use it. The room was in a noisy part of was of the hotel just under the roof top patio and we we heard the constant shufflingofchairs. .The air-conditioner was loud and we didn't sleep well at all. $300.00 is allot to pay for a poor night sleep.
Stayed 1 night in Aug 2024

8/10 Good

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean. Friendly, efficient service. Bowling alley/bar was a nice touch. Easy drive to the Shaw Festival.
Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Good
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Traveled with family
For a newly renovated hotel, it is great. Will be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Property conditions & facilities
Disliked: Room comfort
Very disappointing - not a restful night
Very disappointing. While this place has recently been renovated and looks nice, you can tell that the renewal is only on the surface. Extremely low soundproofing performance between the rooms and from the hallway. Woke up in the middle of the night from the noise of my neighbor taking a shower and then door slamming in the early morning hours. Not the guests’ fault but simply poor architectural/acoustical design of the property. Very disappointing, though the staff was friendly.
Stayed 1 night in Aug 2024