We had a very nice visit at the nature house just after Christmas. Everything worked. Check-in was easy. Communicating with Angie was so lovely and so fast! She even got us a pack n’ play so our baby would have a safe space to sleep. We had a little trouble with the door lock midway through, but Angie had it fixed in no time! A couple minor complaints - there was no shampoo, just lots of body wash. And overall the house was not quite as nice as portrayed in the pics - lots of cracks in the walls, scratches in the walls, flaws with the counter tops - mostly just things that showed the age of the house. Everything was very clean though, and we would stay again. We felt safe and warm! Thank you Angie!