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Holiday Inn Express Springfield Downtown by IHG

2.5 star property
Baroque hotel with free breakfast and a fitness center

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Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Exterior
Property amenity
Property amenity
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Air conditioning
  • Laundry
  • Housekeeping
The current price is SAR 484
SAR 549 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • 30.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 30.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Addl Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds (Addl Living Area)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed (Additional Living Area)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 30.00 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

8 restaurants, breakfast, lunch, dinner served; American cuisine

MGM Springfield

  • Pool
  • Pet friendly
  • Parking included
  • Restaurant
8.8 out of 10, Excellent, 1,324 reviews
The price is SAR 596
SAR 762 total
includes taxes & fees
12 Mar - 13 Mar
MGM Springfield

About the neighborhood

Map
145 State Street, Springfield, MA, 01103

What's nearby

  • MassMutual Center - 3 min walk - 0.3 km
  • MGM Springfield - 5 min walk - 0.4 km
  • Springfield Armory - 15 min walk - 1.3 km
  • Naismith Memorial Basketball Hall of Fame - 15 min walk - 1.3 km
  • Titanic Museum - 20 min walk - 1.7 km

Getting around

  • Springfield Union Station - 10 min walk
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • ‪Wahlburgers - ‬4 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪La Fiorentina Pastry Shop - ‬7 min walk
  • ‪South End Market - ‬9 min walk
  • ‪The Chandler Steakhouse - ‬5 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

Hotel near MassMutual Center
Located close to Naismith Memorial Basketball Hall of Fame and Paramount Theater, Holiday Inn Express Springfield Downtown by IHG provides free to-go breakfast, dry cleaning/laundry services, and a gym. In addition to a 24-hour business center and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • An area shuttle, express check-out, and express check-in
  • Luggage storage, a 24-hour front desk, and a TV in the lobby
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 98 rooms feature comforts such as premium bedding and pillow menus, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Area shuttle

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Frequently asked questions

Does Holiday Inn Express Springfield Downtown by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8 AM–10 PM.

Is Holiday Inn Express Springfield Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Springfield Downtown by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Springfield Downtown by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Express Springfield Downtown by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Springfield Downtown by IHG located?

Located in Metro Center, this hotel is within a 15-minute walk of MassMutual Center, Paramount Theater, and Springfield Armory. Naismith Memorial Basketball Hall of Fame and Titanic Museum are also within 1 mi (2 km). Springfield Union Station is 10 minutes by foot.

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Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1000 reviews
Rating 8 - Good. 236 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Especially if going to MGM. Walking distance to MGM. Parking is like across the street to MGM. Breakfast was also decent.
Stayed 1 night in Feb 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, spacious room. Only difficulty was snow and ice outside but they cleared the sidewalk at the hotel well, just anywhere else was a challenge.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Accommodating. Perfect for a weekend dance competition.
Stayed 2 nights in Mar 2025

8/10 Good

Tj

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel , but not worth the value they charge
Stayed 1 night in Feb 2025

10/10 Excellent

steven j

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed at other hotels in Springfield, even the MGM and this stay at the Holiday Inn was far better than those other places. The value, location and incredible staff really made it a great stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the cleanliness of this hotel. Staff were very friendly. Breakfast was great. A perfect location to everything. I will stay here again for sure!!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, super friendly staff. Definitely would stay again if we are in the area.
Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel directly across from a Casino entrance and restaurants.
Stayed 1 night in Dec 2024

8/10 Good

Jerry

Liked: Staff & service, property conditions & facilities
Close to casino
Stayed 1 night in Jan 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
This property makes it easy to get on/off the major roads in the area without fighting a bunch of traffic.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable and convenient
Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was wonderful and pleasant and the staff were phenomenal! They smiled, they asked how I was doing, they said hi, they spoke I really felt welcome at this location. I will absolutely stay here again on my next trip to Springfield.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rosalynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked it for my parents and they loved it specifically the breakfast options.
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location down town, nice breakfast and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer

The staff was very nice, the room was great, the outside noise is very loud.
Stayed 1 night in Dec 2024

8/10 Good

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area
Stayed 1 night in Nov 2024

6/10 Okay

Maggie

Disliked: Cleanliness, property conditions & facilities
Floor in 803 has a large soft spot under the carpet by the door. Guest around us were noisy all night.
Stayed 1 night in Feb 2025