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"The location is perfect, walking distance to Ski Lift and downtown, as well as hiking paths. The hotel has agreement with Ovaverva, a complex with indoor and outdoor swimming pools, water slides, Gym and spa. This is perfect to relax after a day of skiing or hiking. The staff is incredibly polite and professional. They make you feel like a royal guest. Staff members are from many different nationalities, and they all speak many languages. This makes the ambient very interesting, warming and welcoming. The so many options for dining are all fantastic. The bar is great. The Lobby has ample space with all kind of seating options from high-desk for laptops to coffee/tea chairs to cozy sofas. Our favorite spot was the sofa near the fireplace which gives a nice warm look and wood aroma to the entire area. The breakfast, included in room rates, is superb, with so many options for all tastes, from cereals, yogurts, and fruits, to fresh or grilled vegetables, wide selection of cheese and cold meats, different types of breads to an omelette station! Great juices and two espresso machines with perfect coffee of any type of preparation. Housekeeping staff, all international and multilingual, are super polite and quite fast. Before you know, your room is all cleaned and done! We stayed in room 461, a great corner room with awesome views. Our kids stayed at room 150, very spacious and nice balcony. We had a lovely stay and would return any time. It could not have been better."

"Fantastic stay, we were upgraded to a. Junior suite with amazing views of the Matterhorn. Bed was very comfortable and room was great. The pool and spa facilities were a lovely way to spend the evening. Highly recommend"

"We really liked this hotel. It was very convenient for getting to the town ski shuttle, and it was also easy to walk to the main places in town. The staff was extremely friendly, and tried to be helpful in any possible way they could. Several times I asked questions of the staff at the front desk, and they'd go out of their way to find the answers. We plan to stay here again."

"This was the perfect place for me to stay at during my solo trip! Everyone was so polite and kind to me here as well. Would absolutely come back!"

"Look forward to our next stay!!!"

"Amazing hotel with great reception from Chris. Outstanding Front Desk Service. Clean & spacious room. Location is near to train station and town center. 5 mins walk to train station and city center. A must stay hotel in Zermatt ! "

"This hostel will be my go to any and every time such a nice experience and can’t beat the price. "

"Spacious, well-equipped rooms with a comfortable bed—everything you need for a great stay. It’s close to a ski rental shop and just a few minute walk to the train station. The location is convenient and very quiet. I’d stay here again."

"Excellent location very close the center of town but in a quiet area of town. Helpful and friendly staff. Excellent breakfast. Best breakfast of all hotels we stayed at. Highly recommend. "