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"The property was under renovations which was not stated on hotel description. The bar could not service cocktail drinks due to not having a liquor license, only served one brand of beer (again not listed in hotel description) the breakfast did not have that much variety, too spread out throughout the restaurant rather than one general area. Food was also cold. Our room was the not the cleanest, stains on window curtains, towels were dirty with stains. Would not stay here again nor would...

"Staff is excellent courteous friendly and professional I couldn’t ask for better "

"The hotel consists of one or two bedroom apartments in central Jakarta. The apartment was serviced daily and the staff very friendly. However there was no cooking utensils at all, just 2 glasses,2 plates, and bowls , and 2 sets of fork and spoons. There is no dishwashing liquid or tea towels. Quite ridiculous seeing as there is a full gas hot plate The towels and sheets were great but a bit of mould in the shower. Fully air conditioned and a balcony too. It just needs a bit of maintenance but...

"The first Room didn't to my expectations after I mentioned the issues to the reception, they offered to move to a better room which I accepted, the new room was satisfactory and accepted their apology. In the end, everybody is happy. Well done Kristal Hotel staff, certainly will stay there again. Thank you. "

"Its very convenient to walk to Kota Casablanca mall, only 5 minutes. The property its OK, an older style though. But its quiet, clean."

"Another great stay . 5 stars "

"I always love the scent upon entering the Dharmawangsa. The smell of jasmine spread throughout the hotel. This place will make you feel like kings and queens, all the staff members are the friendliest and the most helpful people. Definitely my number one pick when staying in Jakarta."

"Was comfortable, highly standard of hotel. The rooms felt little small than pictured. Definitely worth with the money "