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Sugar Beach, A Viceroy Resort

5.0 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sugar Beach, A Viceroy Resort

Outdoor pool, sun loungers
Room, 4 Bedrooms, Beachfront (Collection) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Outdoor pool, sun loungers
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
On the beach, sun loungers, beach umbrellas, beach towels

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Room service
The price is SAR 3,978
SAR 4,865 total
includes taxes & fees
17 Jan - 18 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Room, 1 Bedroom, Ocean View (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 Bedroom, Ocean View (Residence)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
  • 111 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 3 Bedrooms, Ocean View (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 3 Bedrooms, Ocean View (Residence)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
  • 193 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Superior Room (Luxury, Sugar Mill)

Superior Room (Luxury, Sugar Mill) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room (Luxury, Sugar Mill)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Villa (Luxury)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Grand Villa (Luxury)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 93 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Bedrooms, Ocean View (Residence)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
2 bedrooms
  • 232 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Grand Villa, 2 Bedrooms (Luxury)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • Sleeps 6
  • 2 King Beds

Luxury Room (Sugar Mill)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 4 Bedrooms, Oceanfront (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 4 Bedrooms, Oceanfront (Residence)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
  • 307 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

View all photos for Room, 3 Bedrooms, Oceanfront (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 3 Bedrooms, Oceanfront (Residence)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
3 bedrooms
  • 193 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Grand Villa, 2 Bedrooms (Luxury)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Grand Villa, 2 Bedrooms (Luxury)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
2 bedrooms
  • 173 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 4 Bedrooms (Beach Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 4 Bedrooms (Beach Residence)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
4 bedrooms
  • 307 sq m
  • Sleeps 8
  • 4 King Beds

View all photos for Room, 3 Bedrooms (Beach Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 3 Bedrooms (Beach Residence)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
  • 135 sq m
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Luxury Bungalow, Beachfront

Luxury Bungalow, Beachfront | View from room

Luxury Bungalow, Beachfront

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 65 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Villa, Ocean View (Luxury)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Grand Villa, Ocean View (Luxury)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 94 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Ocean View (Residence)

Villa, 2 Bedrooms, Ocean View (Residence) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Villa, 2 Bedrooms, Ocean View (Residence)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
2 bedrooms
  • 173 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Cottage

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Luxury Cottage

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Ocean View (Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Villa, 3 Bedrooms, Ocean View (Residence)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
3 bedrooms
  • 193 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Cottage

Deluxe Cottage | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Cottage

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room (Sugar Mill)

Luxury Room (Sugar Mill) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Luxury Room (Sugar Mill)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Villa (Luxury)

Superior Villa (Luxury) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Villa (Luxury)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 91 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 4 Bedrooms, Beachfront (Collection)

Room, 4 Bedrooms, Beachfront (Collection) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 4 Bedrooms, Beachfront (Collection)

Highlights

Furnished patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 307 sq m
  • Sleeps 8
  • 4 King Beds

View all photos for Luxury Bungalow, 2 Bedrooms (Beach)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Luxury Bungalow, 2 Bedrooms (Beach)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
  • 60 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Villa

Luxury Villa | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Luxury Villa

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 4 Bedrooms, Ocean View (Residence)

View from room

Room, 4 Bedrooms, Ocean View (Residence)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
  • 307 sq m
  • Ocean view
  • Sleeps 8
  • 3 King Beds

View all photos for Room, 1 Bedroom (Beach Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 Bedroom (Beach Residence)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
  • 94 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms (Beach Residence)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Villa, 3 Bedrooms (Beach Residence)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
  • 193 sq m
  • Sleeps 6
  • 3 King Beds

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About the neighborhood

Map
Val des Pitons, Soufrière

What's nearby

  • Jalousie Beach - 3 min walk - 0.3 km
  • Piton Falls - 12 min walk - 1.1 km
  • Petit Piton - 13 min walk - 1.2 km
  • Gros Piton - 4 min drive - 2.3 km
  • Sulphur Springs - 9 min drive - 4.6 km

Getting around

  • Hewanorra Intl. Airport (UVF) - 78 min drive

Restaurants

  • ‪Waterfront De Belle View Restaurant and Bar - ‬9 min drive
  • ‪The Beacon Restaurant - ‬12 min drive
  • ‪The Terrace - ‬1 min walk
  • ‪pier 28 - ‬10 min drive
  • ‪Petit Peak Restaurant & Bar - ‬9 min drive

About this property

Sugar Beach, A Viceroy Resort

Luxury family-friendly resort near Anse Chastanet Beach
You can look forward to 2 beach bars, a terrace, and shopping on site at Sugar Beach, A Viceroy Resort. This resort is a great place to bask in the sun with a beachfront location, sun loungers, and scuba diving. Treat yourself to a body wrap, reflexology, or a body scrub at Rainforset Spa, the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. The health club offers fitness classes and yoga classes; other things to do include fishing, archery, and hiking/biking. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks at this resort include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), supervised childcare (surcharge), and an elevator
  • Beach umbrellas, helicopter/airplane tours, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 130 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like furnished patios and pillow menus.
Other amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Designer toiletries and hair dryers
  • Flat-screen TVs with satellite channels and DVD players
  • Wardrobes/closets, childcare services, and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 48.00 for adults and USD 26.40 for children
  • 3 restaurants
  • 2 beach bars and 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • The Terrace Restaurant
  • Bonté Restaurant

Things to do

  • Fitness classes
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Fishing
  • Fitness center
  • Full-service spa
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • DVD player
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished patio

More

  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 48.00 for adults and USD 26.40 for children
  • Pet fee: USD 150 per pet, per night
  • Rollaway bed fee: USD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Sugar Beach Viceroy
Sugar Beach Viceroy Resort Soufriere
Sugar Beach Viceroy Soufriere
Viceroy Resort
Viceroy Resort Sugar Beach
Viceroy Sugar Beach
Jalousie Hilton
Jalousie Plantation St Lucia
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere

Frequently asked questions

Does Sugar Beach, A Viceroy Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sugar Beach, A Viceroy Resort?

As of 22 Dhuʻl-Hijjah 2024, prices found for a 1-night stay for 2 adults at Sugar Beach, A Viceroy Resort on 21 Muharram 2025 start from $2,123.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sugar Beach, A Viceroy Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per pet, per night.

How much is parking at Sugar Beach, A Viceroy Resort?

Self parking is free at this property.

What time is check-in at Sugar Beach, A Viceroy Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sugar Beach, A Viceroy Resort?

Check-out is at noon.

Where is Sugar Beach, A Viceroy Resort located?

Nestled on the beach, this Soufrière resort is just steps from Windward Islands and Jalousie Beach. Piton Falls and Petit Piton are also within 15 minutes.

Sugar Beach, A Viceroy Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 404 out of 494 reviews" "
Rating 8 - Good. 58 out of 494 reviews" "
Rating 6 - Okay. 19 out of 494 reviews" "
Rating 4 - Poor. 6 out of 494 reviews" "
Rating 2 - Terrible. 7 out of 494 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SCOTT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with equally amazing staff
Stayed 1 night in Dec 2024

10/10 Excellent

Enedelia

Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best resorts! The attention to customer service was amazing. My wife and I loved the resort and will go back again and again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Eboney

Stayed 2 nights in Aug 2024

10/10 Excellent

Edmund

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel, great service, breathtaking location, good food, delicious food, brilliant pool, fantastic beach.
Stayed 1 night in Nov 2024

10/10 Excellent

Wallace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was safe, lovely and amazing beautiful indeed. But I have a bad experience because my husband was got injury of his head when we join the sunset cruise. Captain drove fast to the shore and the resort manager was waiting for us and took us to the town hospital immediately. He got a lots of bleeding and need sutures for his head. After that, Dr .had to transfer him to the main hospital to take a x-ray and made sure everything was ok. Sherman (resort manager) was stayed with us all the time and even kept talking to my husband on the way back. In the mean time, I didn’t have any cash on my hand and Sherman took care of any charge for the hospital cost. So I want to thank you Sherman so much and help us to get through the difficult times. Also I want to thank you our butler too, he got the medication to my husband on the next day and sent the nurse to take care of my husband every morning. We were very appreciated what you did it for us. So I am highly recommended this resort, staff was friendly and helpful, place was safe and just like a paradise.
Stayed 7 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Most beautiful place I’ve ever been, staff was super friendly and very helpful. Grounds were well manicured and tastefully done. Room was clean and luxurious. Food and drinks or excellent. The pool area and beach area or like a dream. Can’t wait to come back again.
Stayed 4 nights in Oct 2024

10/10 Excellent

KARLA A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort has been so far one of the best we have visited. Excelent service, food, amenities, beach. We totally recommend it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jinnie, Miami

Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little piece of paradise! This place was a dream! So glad we visited and we cannot wait to be back
Stayed 3 nights in Oct 2024

10/10 Excellent

Manuel

Stayed 7 nights in Sep 2024

4/10 Poor

Catherine

Disliked: Staff & service
My wife and I had the opportunity to celebrate our anniversary at this hotel. Upon our arrival, everything was wonderful, and we thoroughly enjoyed our experience, which led us to extend our stay. However, the only available options were upgraded units, which unfortunately turned out to be worse than our previous room. The room had visible cracks and was infested with ants. After moving to the new room, we also sensed a change in the attitude of the staff, who appeared to be displeased with us for requesting assistance from a different location. We had a fantastic experience in Room 306 and feel it’s unfair to have paid more for a downgraded room with no view or privacy. This was meant to be a special week for my wife and me. The one aspect we consistently enjoyed was the food.
Stayed 1 night in Oct 2024

2/10 Terrible

Catherine

Traveled with family
Disliked: Cleanliness, staff & service
My wife and I had the opportunity to celebrate our anniversary at this hotel. Upon our arrival, everything was wonderful, and we thoroughly enjoyed our experience, which led us to extend our stay. However, the only available options were upgraded units, which unfortunately turned out to be worse than our previous room. The room had visible cracks and was infested with ants. After moving to the new room, we also sensed a change in the attitude of the staff, who appeared to be displeased with us for requesting assistance from a different location. We had a fantastic experience in Room 306 and feel it’s unfair to have paid more for a downgraded room with no view or privacy. This was meant to be a special week for my wife and me. The one aspect we consistently enjoyed was the food.
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
upscale
Stayed 2 nights in Sep 2024

10/10 Excellent

Will

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sugar Beach is ‘heaven of earth’. Beyond achieving its luxury status on all accounts what makes Sugar Beach stand out to me was its astonishingly beautiful location and beach nestled between the Pitons, and without any exceptions, the most welcoming, professional and attentive staff, led from the front by the senior management team who were all ever present to ensure the most exceptional customer service. We are rebooking for next year already.
Stayed 6 nights in Sep 2024

10/10 Excellent

Reono

Stayed 5 nights in Aug 2024

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Aug 2024

10/10 Excellent

Helena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location and property. Photos do not do it justice. The beach is beautiful and perfect for swimming and snorkelling, it gets deep quickly so may not be the best for families or people who can’t swim. Staff were all lovely and attentive. We stayed in a beach bungalow which exceeded all expectations. Highly recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was absolutely nothing my husband and I didn’t love above about Sugar Beach. The entire staff not only anticipated our needs but fulfilled all our wants and desires. Dining options and the exquisite, delicious and decadent foods made it impossible to "stick to the diet." Everything is freshly prepared and always with a smile. We were there to celebrate our 10th Wedding anniversary and staff made sure it was memorable and special. Shia, Richanna, Winnie, Lawrencia, Clotee, Ames, Damius, Liam, Danny, Kandy, Moses, Yan and so many other enployees, staff and workers were absolute rockstar professionals to us who love their work at the resort. We will only stay at Sugar Beach when in St. Lucia! This highly trained staff know exactly how to make you feel like a VIP. It's a 10-star review and resort.
Stayed 5 nights in Aug 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice resort , ocean front room was excellent, staff very friendly, disappointed in resort fees at restaurant at billing added considerable amount to final bill and cost of room service ,example 7 (seven) saute shrimp no sides $60 , also pool was drained and closed for repairs , felt like some kind of compensation was in order for no available pool
Stayed 3 nights in Sep 2024

8/10 Good

SUYLLENG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding areas are beautiful since hotel is located between the two mountains, beach is Cristal clear and beautiful color, the breakfast buffet is very nice and the Cane bar restaurant is delicious and excellent services. Staff is ok not the most courteous/friendly one but adécuate (except for Derby at the Bonte restaurant and all staff at Cane Bar, súper friendly and nice). I was expecting more from this hotel, I’m not disappointed but neither I’m impressed. I will stay here again just for the breathtaking views and the amazing beach.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property. Everyone was so friendly, food was great. Rooms were clean and had a beautiful view of the Pitons. Would highly recommend to stay here, you will love it!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Shydera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved it there, very respectful and helpful. Everything was very convenient
Stayed 3 nights in Jul 2024