Find Family Hotels in Soriguerola

"The staff was very friendly and the restaurants were excellent"

"The hotel is beautiful, very well appointed, clean, excellent facilities and the location is stunning, in a quiet rural area with magnificent views over the valley and mountains. I was on a skiing break and the location could not have been better, only 15 minutes drive from the ski slopes on good, well maintained roads. The room was spotlessly clean and the bed was very comfortable. I booked the breakfast and was not dissapointed, a great selection of delicious food. The staff were all very professional and friendly except for the girl working in the bar, all I can say is that someone from the hotel should spend a bit of time with her and teach her the basics of customer service, how to greet guests and ensure she realises that she works in a four star hotel, it is not difficult to make someone feel welcome and it is aslo just as easy to offend and let down the establishment."

"Everything was wonderful "

"Staff were rude. Lied about costs of spa at check in. Lied about making us a dinner reservation on site. Incredibly rude people for a 2 star hotel claiming it is 4 stars "

"Well kept property with super helpful staff."

"Good location very close to the pistes. Could do with a bit of a refresh, but for the price can't complain. Staff somewhat brusque at times, but nothing too much to put you off. Nice and quiet at night and comfy beds. Slept well. "

"Big room. Convenient access to town center via funicular. "

"Really was a lovely place to stay. Staff always helpful and chatty. Room was immaculate and so was the hotel. I really cannot fault. The food was excellent with lots of choice and fresh. They certainly did not cut corners with lovely meat dishes, lots of fresh fruit, fresh breads really nice. My ONLY small criticism was that we chose this hotel because it showed a swimming pool and hot-tub. However they didn't make it clear that you have to PAY EXTRA for this EVERY time. It was 14 Euros a time per person so we just didn't use it in the end. Had it been really cold outside I know I'd have wanted to use the hot tub every day. They need to make this clear. "

"The overall place was good. The reception team and the restaurant / bar team were very helpful however in the restaurant for breakfast they sometimes could not keep up with the demand…eg set places, the orange juicers was out of oranges on numerous occasions . The biggest issue was the fact that the majority of the time the food was lukewarm … if that… and NEVER hot. This was pointed out to the team and they indicated it had been raised before! We spoke to the manager and to be fair they reacted and it did improve that day… but sadly was not consistent. Finally, the bar was advertised as being open until 1am during winter. However it was not and closed at 11pm!! "