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"Excellent service "

"GREAT AMAZING HOTEL. A bit pricey but for the comfort and location for spa it's GREAT! Breakfast buffet is the best one I have ever been to. They have everything you would want for breakfast. It also has the BEST times until 1100 weekdays and noon weekends. AMAZING. I highly recommend. The spa was NOT the best. To get drinks you either go to the restaurant or a small bar in spa area. The bar was the smallest I have ever seen and way too SMALL for the amount of visitors and the size of spa. It had a very SMALL pool to walk up too but it was always pretty full and DEFINITELY understaffed! "

"Alles prima, schönes Hotel, freundliches Personal"

"I chose this hotel due to its idyllic look & since I was traveling with 4 colleagues, they all booked here too. On arrival, found out you don’t stay in the schloss, rather a very unattractive side building, freezing cold, tiny room. The restaurant was closed, another reason I had chosen this hotel was because it had a restaurant, nobody told us it would be closed. Very poor. The service was friendly at breakfast & that’s my reason for ranking this at okay. The lady was lovely & made our start to each day a pleasant one ."

"Friendly, helpful staff, comfortable lodging in a central location. Small water bottle in room at arrival would have been nice, but local mints in bathroom and Christmas chocolate on pillow were very thoughtful. Would also have liked to see homemade jam instead of high glucose factory stuff as an extra touch at breakfast. Blackout curtains worked and bathroom was modern and spacious. Would definitely stay again. "

"Lovely quiet, rural area. Fabulous forestry, rocky outcrops, scenery so green. Great for walking, cycling, exploring this part of northern Bavaria. Even though rural roads, superb, easy from A to B. Staff lovely in the hotel. Spoke good English for restricted German speakers. Comfort Room spacious and clean. Little terrace with outside seating. Great views. No sound issues from rooms next door or above (we were ground floor). Great shower! But no tea/coffee facilities in room. The usual wonderful buffet breakfast. Adequate evening meal but then chose to eat out in the evening for the other two nights; wanted to experience more. Didn’t use Spa or swimming pool; too much to do and see elsewhere in the vicinity to include in our three night stay. "

"Lovely property, very clean and in a very quiet location. Easy access to the local town for shopping and rail connections to Bamberg and Coburg. Beautiful surroundings for cycling, walking and swimming."