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"Everything was absolutely perfect, staff were friendly and helpful always smiling. They made me feel really welcome. The spa and gym facilities are excellent. The Green room is a genius. Loved this hotel so much so ended up booking this chain at my next destination in Cala Galdana. "

"A really nice hotel, fantastic staff and the most comfortable bed! "

"The hotel was fantastic"

"We thoroughly enjoyed this hotel. At first we booked room with a city view but once we arrived were delighted we were able to upgrade to a sea facing room. It was convenient to walk to the city centre, bus services and a supermarket. The rooms are spacious and the kitchen had all the utensils we needed. Enjoyed eating on the balcony. "

"Difficulty with the door lock, lights not working and not cleaned at stayed times. Pool closed."

"Fantastic weekend getaway! Staff are truly friendly and professional and were able to help us with everything we needed for the weekend! Britanny at the Lago hotel side was so friendly with recommendations as well! The only downside is the state of the spa, which i was disappointed in the condition. It needs maintenance and upgrading. Also, given it is a 5* hotel, i expected it not be accessible for free (obviously pay for treatments). Breakfast at the suites was also truly exceptional, i would come back again!"

"Perfect short break lovely facilities and fantastic location. Great sea views only small issue is sound proofing between rooms could be improved apart from that this hotel is amazing and we will be visiting again"

"My stay was wonderful at the hotel. The staff was incredible, they are very hard working and dedicated to their jobs. Their facilities are plenty and fun to use. The pool are was splendid. I just have 3 elements that I was not glad with: 1. The water from the bathroom sink is not drinkable as it is chlorinated. 2. The dishes were not properly cleaned, I was always struggling to find a clean dish to eat breakfast or dinner. 3. In my room 531 in the bathroom where the glass is not properly sealed in the corner. Water was always falling down on the edge and was gathering on the floor. "

"Great, comfortable and clean. Beautiful view from room overlooking the sea. "