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Hotel El Portal Sololateco

2.5 star property
Hotel in Sololá with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel El Portal Sololateco

Interior
Hallway
Breakfast, lunch, dinner served; local cuisine
Free WiFi, bed sheets
Classic Triple Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room, Multiple Beds, Non Smoking

Comfort Double Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Comfort Double Room, Multiple Beds, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
Desk
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Triple Room, Multiple Beds, Non Smoking

Classic Triple Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Classic Triple Room, Multiple Beds, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
Desk
  • 18 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Classic Quadruple Room, Multiple Beds, Non Smoking

Classic Quadruple Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Classic Quadruple Room, Multiple Beds, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Classic Single Room, 1 Double Bed, Non Smoking

Classic Single Room, 1 Double Bed, Non Smoking | Free WiFi, bed sheets

Classic Single Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • 10.5 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
8a Calle, 5-42, Zone 1, Sololá, Solola, 502

What's nearby

  • San Jorge Lookout - 4 min drive - 4.1 km
  • Church of Saint Francis - 9 min drive - 8.3 km
  • Panajachel Municipal Market - 9 min drive - 8.4 km
  • Lake Atitlán - 9 min drive - 8.1 km
  • Casa Cakchiquel Arts Center - 10 min drive - 8.8 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 91 min drive

Restaurants

  • ‪The Little Spoon - ‬9 min drive
  • ‪Restaurante el chaparral - ‬8 min drive
  • ‪Pollo Campero Panajachel - ‬8 min drive
  • ‪Atlantis - ‬8 min drive
  • ‪Circus Bar - ‬9 min drive

About this property

Hotel El Portal Sololateco

Hotel near Lake Atitlán
Hotel El Portal Sololateco provides a restaurant and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), luggage storage, and a porter/bellhop
  • Smoke-free premises, concierge services, and a 24-hour front desk
Room features
All guestrooms at Hotel El Portal Sololateco include comforts such as 24-hour room service, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking (max 3 spaces per unit)
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Free offsite parking within 16 ft

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 4 for adults and USD 4 for children
  • 1 restaurant
  • 24-hour room service

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
LIST_ALT

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 for adults and USD 4 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

El Portal Sololateco
El Portal Sololateco Solola
Hotel El Portal Sololateco Hotel
Hotel El Portal Sololateco Sololá
Hotel El Portal Sololateco Hotel Sololá

Frequently asked questions

Is Hotel El Portal Sololateco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Portal Sololateco?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel El Portal Sololateco?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel El Portal Sololateco?

Check-out is at 12:30 PM.

Where is Hotel El Portal Sololateco located?

Situated in Sololá, this hotel is 2.4 mi (3.9 km) from San Jorge Lookout and within 6 mi (10 km) of Lake Atitlán and Azul Maya Archaeological Museum. Museo Raúl Vasquéz and Tzantizotz Nature Reserve are also within 6 mi (10 km).

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Hotel El Portal Sololateco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 0 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mynor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice And Clean Place To Stay
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a modest hotel in the historic center of Solola. Only two parking spaces on premises, more adjacent. Reception/manager Josue is a wealth of info on the area, very friendly and obliging. Most rooms on upper floors, no elevator. Small common area with hot/cold water, tea and coffee. Coffee shop next door. Excellent cakes 1/2 block to the right on main avenue.
Stayed 1 night in Dec 2024

4/10 Poor

Edwin E

Disliked: Cleanliness, staff & service, amenities
Notice mildew on bathroom walls ceiling shower curtain.
Stayed 1 night in Feb 2024

10/10 Excellent

Jhank

Stayed 3 nights in Apr 2024

6/10 Okay

Judith

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Basic simple clean room. Only one towel for two people. Parking was inconvenient - in a line of three, so that the cars at the front had to move for the ones at the back. Wifi was good.
Stayed 1 night in Jun 2022

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up
Beautiful hotel with the best view in town (from the roof) steeps away from Centro. Speedy check in considering I booked this room less than an hour before arriving. Complimentary coffee/water Adorable , friendly, beyond helpful staff for non or poorly speaking Spanish guests
Stayed 1 night in Apr 2022

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommend
Small hotel, very friendly. Photos are accurate. Clean, small, basic rooms.
Stayed 1 night in Mar 2022

4/10 Poor

D., Atlanta, GA

Disliked: Cleanliness, amenities, property conditions & facilities
Directions on website and GPS take you to the wrong address. We had to call for directions. Check-in and check-out was fairly smooth and the hotel was mostly clean. The hostess had only prepared one room for our party of 8 instead of the two I had reserved. She quickly set us up in 2 rooms, one with 4 beds and one with 5. The room with 5 was not originally reserved and that is where my family stayed. I could tell that the bedsheets were not changed after the previous visitors.My daughter found American coins in her sheets and I found a bobby pin in mine. My daughter also had blood stains on her bed. There was no towels, no soap and no toilet paper in the room when we arrived. When I asked, she only gave us 4 towels for the 5 of us and a roll of paper. No soap. Beds were comfortable the water was hot and the hostess was nice but it was way overpriced for what you get.
Stayed 1 night in Dec 2018