The Alcázar is located in a quiet area just a few minutes walk to the town square. We stayed in a garden room with views over the gardens toward the mountains. Everything was really well maintained and spotlessly clean, which given the hotel is quiet new would be expected.
The staff were warm, friendly and very helpful.
The room was compact with a small balcony, the bed was supremely comfortable, the air con worked well and the shower was excellent. There is a lack of storage in the room which was a little irritating as there was no where to store cases.The pillows were too soft and not at all supportive; firmer pillows were not available.
The main irritant was the noise of staff using walkie talkies in the corridors.The other issue was the noise whenever furniture was moved in adjacent rooms. This would probably be rectified if they fitted glides to the legs of the chairs.
The breakfast buffet was excellent. The gardens and pool were lovely.
Overall a great hotel, with lovely staff , very comfortable beds , great showers, a quiet yet central location, with good views from the garden rooms. If they could address the noise issues and improve the pillows this would be a pretty perfect hotel.