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Sofitel Haikou

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Haikou

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Photo gallery for Sofitel Haikou

Indoor pool, outdoor pool, open 7:00 AM to 10:30 PM, sun loungers
2 bars/lounges, lobby lounge
PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View | Living area | LCD TV
Interior
Indoor pool, outdoor pool, open 7:00 AM to 10:30 PM, sun loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View

JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View | Down comforters, minibar, in-room safe, desk

JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 69 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, Sea View

Luxury Room, 1 Queen Bed, Sea View | Down comforters, minibar, in-room safe, desk

Luxury Room, 1 Queen Bed, Sea View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Twin Room, 2 Twin Beds, Bay View

Down comforters, minibar, in-room safe, desk

Luxury Twin Room, 2 Twin Beds, Bay View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View

Down comforters, minibar, in-room safe, desk

LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View

LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View | Down comforters, minibar, in-room safe, desk

LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • 67 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room King Ocean View

Luxury Room King Ocean View | Bathroom | Combined shower/tub, hydromassage showerhead, designer toiletries

Luxury Room King Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds, City View

Luxury Room, 2 Twin Beds, City View | Down comforters, minibar, in-room safe, desk

Luxury Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View

LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View | Down comforters, minibar, in-room safe, desk

LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
Blackout drapes/curtains
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View | Down comforters, minibar, in-room safe, desk

PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
105 Binhai Ave, Longhua District, Haikou, Hainan, 570100

What's nearby

  • People's Park - 5 min drive - 4.8 km
  • Haikou Arcade Street - 6 min drive - 4.8 km
  • Haikou Clock Tower - 6 min drive - 5.8 km
  • Hainan University - 8 min drive - 8.0 km
  • Holiday Beach - 16 min drive - 10.2 km

Getting around

  • Haikou (HAK-Meilan Intl.) - 33 min drive

Restaurants

  • ‪必胜客 - ‬8 min walk
  • ‪瑞华海鲜酒楼 - ‬7 min walk
  • ‪蜂唱ktv - ‬9 min walk
  • ‪观邸酒吧 - ‬2 min walk
  • ‪酷客 - ‬8 min walk

About this property

Sofitel Haikou

Luxury hotel near Haikou Arcade Street
You can look forward to a shopping mall on site, a coffee shop/cafe, and a garden at Sofitel Haikou. Treat yourself to a facial, a body treatment, or a massage at the onsite spa. The on-site international cuisine restaurant, KWEE ZEEN, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sun loungers
  • Buffet breakfast (surcharge), luggage storage, and a water dispenser
  • A banquet hall, an elevator, and free newspapers
  • A front-desk safe, 6 meeting rooms, and ATM/banking services
Room features
All 208 rooms boast comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Hydromassage showers, designer toiletries, and toilets with electronic bidets
  • LCD TVs with cable channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

Chinese (Mandarin), English

Similar properties

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  • Pool
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  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 25 reviews
The price is SAR 212
SAR 225 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 168-168 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • KWEE ZEEN
  • LEMON 1900 BISTRO BAR
  • GARDEN BAR TERRACE

Things to do

  • Designer stores
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Conference space (2583 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Pool sun loungers
  • Vegetable garden

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Electronic bidet
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 to 168 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 10:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sofitel Haikou Hotel
Sofitel Haikou HAIKOU
Sofitel Haikou Hotel HAIKOU

Frequently asked questions

Does Sofitel Haikou have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–10:30 PM.

Is Sofitel Haikou pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Sofitel Haikou?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sofitel Haikou?

Check-out is at noon.

Where is Sofitel Haikou located?

Located in Longhua, this luxury hotel is 2.9 mi (4.7 km) from Haikou Arcade Street and 9.2 mi (14.8 km) from Hainan International Convention and Exhibition Center.

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Sofitel Haikou Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 10 out of 11 reviews
Rating 8 - Good. 0 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and clean, very nice!
Stayed 1 night in Jan 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and convenient
Stayed 1 night in Feb 2023

6/10 Okay

SIANG MING

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This is the newest hotel in Haikou and opened during the pandemic period. Had high expectations as I last visited in 2018 and this was still building and I stay at nearby Hilton Haikou. A few issues we had which is why we gave 3-star rating: 1. The hotel’s main lobby and breakfast at all day dining area was located at 35th and 34th floor respectively but the rooms are located at lower levels… very odd planning 2. The corridor way from lift lobby to rooms are designed using dark colors… makes it feel narrow and not so welcoming as we walked to our room. 3. Was on 24th floor also and some hotel guests smoking in their rooms even though it’s a non-smoking hotel and these inconsiderate guests left they room doors open allowing cigarette smoke to flow into corridor way. 4. I saw a couple of times housekeeping team passed by and nothing was done over the course of my 3D2N stay… therefore the 4-star ratings on staff service 5. While the hotel is only 3 years old and factoring the pandemic, condition of property pales in comparison to Hilton Haikou which we went over for dinner on 1 of the night during our stay. The next time we visit Haikou, unlikely we will stay at this hotel again… I have severe allergies issue and the cigarette smell given it’s central air conditioning gave me quite a bit of issue during my stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Tarik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

meng deng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Sai Chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Mei Lei

Stayed 3 nights in Jun 2023

10/10 Excellent

Melody

Stayed 2 nights in Feb 2023

10/10 Excellent

JIONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
全新的豪华酒店
全新的酒店，升级到尊尚客房，所有的一切都很好，海口首选
Stayed 1 night in Jan 2022

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

andre

Stayed 1 night in May 2021