2/10 Terrible
Robin
Traveled with partner, Traveled with family
10 October 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Online photos of the property, did not reflect the actual condition of property. Photoshop? The bedrooms we were in had lots of issues which were not resolved at the time. The toilet did not refill after a flush, we were instructed to lift the cistern lid and operate water inlet valve with a finger so the cistern would fill. Also told that if the flush button was operated very slowly it may fill on its own? There was a pair of socks in our bed, previous guest maybe. Underneath the bedside cabinet I found a small can of sexual spray lubricant; almost empty I put it in the bin. My wife has stability issues and we were told that the property did not have rooms with walk-in shower. But one of the other guest, staying in the Nidderdale room had a walk in shower, booked later. We were in the Garsdale room, it had a shower over a bath. The shower head pointed towards the ceiling, adjustments to any other position caused it to fall into the bath. Switching between shower to bath tap, needed tools or fingers of steel - it was so stiff. The shower water adjustment is dangerous, it could only be set to scolding hot or cool. The property was very well heated, this was good because the window could not be fully closed. The full English breakfast was extremely over cooked, so much so that the black pudding shattered into bits when cut by a knife, like cutting into a potato crisp; the bacon was dried and crispy and the sausage awful. For the rest of our stay we stuck to poached eggs.
Robin
Stayed 3 nights in Sep 2024