Find all hotels by Summit Hotels & Resorts in Siliguri from SAR 171

"good experience! "

"2/5. You get what you pay for, but l've stayed in better for less, and worse for more, which is the only reason it's not a 1. Not the quietest, not the cleanest. Walls so thin someone walking barefoot in a neighbouring room sounded like they were in the room with us. My feet went black walking around the room, the bedding had an uncomfortable feeling of being unclean, the bathroom was smelly and had a hole in the wall/missing panel. The room smelt of petrol! Asked for help ordering a taxi as it's next to a dual carriage way with no obvious taxi rank nearby and staff seemed confused by the query. Food was good, but would avoid the meat.... However smoking is allowed so we asked to be moved. Breakfast was lacking - only toasties. Risk of electrocution when plugging anything into the wall, as sockets are hanging off it. WiFi is free but painfully slow. Name is misleading, Itsy doesn't appear anywhere on the building, causing confusion to taxi drivers."

"Excellent service "

"Mostly everything was great. Room cleaning needs to improve. Breakfast quality is substandard, specially the pastry items. Staff service and courtesy was top notch. Special mention to Prerna from the restaurant, amongst others, who hosted us brilliantly every time."

"The hotel staff is friendly, the hotel amenities are very efficient and effective, and the view of the mountains from the top two floors - is just fantastic. Had a bit of a medical emergency, and the hotel had no immediate response. They did not know how to call a doctor, but they did provide a car to take me to the hospital next-door but did not offer the car service to come back."

"Overall good. However, it could have been better if following things were looked at the owner. 1. Room door does not shut automatically 2. Bathroom door does not shut 3. Space in the room where the safe deposit box is situated needs attention. The door of this space does not shut and therefore, light does not switch off, not good especially when one tries to sleep at night. 4. There is a roller blind on the window, which still allows light onto the room from sides. This could be improved by proper blind."

"Peaceful"

"Excellent service"

"Excellent stay, massive rooms and great location within the tea gardens. "