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Viva Hotel

4.5 star property
Luxury hotel with 2 restaurants connected to the convention center in Siem Reap

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January 2025

Photo gallery for Viva Hotel

Suite, 2 Queen Beds | Pillowtop beds, desk, rollaway beds, free WiFi
Front of property
Interior detail
Suite, 2 Queen Beds | Pillowtop beds, desk, rollaway beds, free WiFi
View from property

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Free airport shuttle
  • Spa
  • Room service
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Pillowtop beds, desk, rollaway beds, free WiFi

Deluxe Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Pillowtop beds, desk, rollaway beds, free WiFi

Suite, 2 Queen Beds

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room

Pillowtop beds, desk, rollaway beds, free WiFi

Superior Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Shower/tub combination
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, rollaway beds, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillowtop bed
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
2 Thnou Street (Corner Old Market Area), Mondul 1 Svay Dangkom, Siem Reap

What's nearby

  • Old Market Area - 1 min walk - 0.0 km
  • Pub Street - 1 min walk - 0.1 km
  • Angkor Night Market - 6 min walk - 0.6 km
  • Siem Reap Royal Residence - 16 min walk - 1.4 km
  • Angkor National Museum - 2 min drive - 1.9 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 55 min drive

Restaurants

  • ‪Sister Srey Cafe - ‬2 min walk
  • ‪Khmer Kitchen Restaurant - ‬1 min walk
  • ‪Elia Greek Kitchen - ‬1 min walk
  • ‪temple f n b - ‬2 min walk
  • ‪Viva Mexican Cafe - ‬1 min walk

About this property

Viva Hotel

Luxury hotel near Pub Street
Located close to Angkor Night Market, Viva Hotel provides free airport pick-up, a terrace, and shopping on site. Treat yourself to a massage, aromatherapy, or a body wrap at Holly hand, the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also find perks like:
  • Free extended parking
  • Limo/town car service, express check-out, and express check-in
  • Free newspapers, wedding services, and tour/ticket assistance
Room features
All guestrooms at Viva Hotel have comforts such as air conditioning, as well as amenities like free WiFi and free bottled water.
More amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free offsite parking
  • Free pick-up airport shuttle from 6 AM - 8 PM
  • Airport shuttle on request
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Viva Restaurant

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Late check-out will incur additional fees.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Viva Hotel
Viva Hotel Siem Reap
Viva Siem Reap
Viva Hotel Hotel
Viva Hotel Siem Reap
Viva Hotel Hotel Siem Reap

Frequently asked questions

Is Viva Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Hotel?

Extended parking is free at this property; nearby parking is also free.

What time is check-in at Viva Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Viva Hotel?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does Viva Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs 6 AM–8 PM on request.

Where is Viva Hotel located?

Located in Downtown Siem Reap, this luxury hotel is steps from Old Market Area and Pub Street. Phsar Chas Market and Angkor Trade Center are just steps away.

Viva Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 177 reviews" "
Rating 8 - Good. 91 out of 177 reviews" "
Rating 6 - Okay. 44 out of 177 reviews" "
Rating 4 - Poor. 11 out of 177 reviews" "
Rating 2 - Terrible. 4 out of 177 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Mike, Bristol UK

Liked: Staff & service
Disliked: Cleanliness
I have stayed at this hotel a number of times.The staff are brilliant and do everything to help. However the hotel needs a makeover and deep clean. Once done I would have no problem stopping again.
Stayed 15 nights in Feb 2020

8/10 Good

Douglas

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good value great location!
Signed up for a room that said they had cable TV and I was told that it wasn’t working. I needed to have my own cable and hook it up to a computer. Very confusing and disappointing. Excellent restaurant right attached to the hotel and wonderful location in old town. Pub Street and market places within a few minutes walk. Definitely recommend other than the desk staff not helping me out with the TV.
Stayed 3 nights in Dec 2019

10/10 Excellent

Bless, Toronto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really good and as for any negative comments said about it I would have to say it’s not true. I would highly recommend to try and get a suite because it gives you so much space. It has amazing food and you must try their cheese burger with this corn flour crust on top of it and it tastes so good. This hotel gets two thumbs up keep up the good work would highly recommend to anyone coming to siem reap because it’s location is close to everything like places like pub street
Stayed 4 nights in Oct 2019

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
I very much liked its location ,,old market,,pub street ,,nibht mzrkets ,, river ,, and walks
Stayed 4 nights in Jul 2019

8/10 Good

Jon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Had the deluxe room, power sockets sucked and the water goes out sometimes but it’s right on pub street! Foods good, I’d stay here again
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The property was good value for money and in a good location. Beware some of the rooms are on the 3rd floor and there is no lift. Hard work after a hard day in the heat.
Stayed 18 nights in Jan 2019

8/10 Good

Nathan

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Will come back, but......
Staff was a bit disinterested in us. For the price, I would stay again. No bugs. Always a nice thing. Great location. Big healthy breakfast.
Stayed 1 night in Jan 2019

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viva hotel
The viva hotel is in the popular bar area, but having said that it was quite and relaxing at night I had a early night going to bed before 10pm and was not disturbed by any outside noise, so this location is worth considering,
Stayed 3 nights in Jan 2019

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
I found nothing to complain about. The hotel is a very nice place to stay for the price. The staff are very friendly. it is not a five star hotel and does not pretend to be one. I expected it to be a bit noisy given the location but I was wrong. Good value hotel.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Fair price, good location, ok service
Simple accommodation, fair price for what you get. No problems except that they forgot to clean the room.
Stayed 2 nights in Jan 2019

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and location,If we ever go back to Siem Reap I would book here again.
Stayed 3 nights in Dec 2018

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big thumbs up for Zing hotel
Check in fast and easy.Staff very friendly and obliging.clean room with room service.food downstairs was ok.has a lift.can walk to riverside where there are many bars and resturants or $3 tuk tuk ride.this is the fifth time we have stayed here.
Stayed 2 nights in Dec 2018

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A definite yes to staying here again
Great location.very good staff. Clean quiet and central to everything. Definitely recommend Viva hotel
Stayed 3 nights in Dec 2018

6/10 Okay

AAA

The downstairs restaurant was great and the staff was really helpful and friendly. Prices were reasonable and vegetarian options are available. The place is located at a superb location. There was only one hotel guy who was helpful. The receptionist was always clueless about everything. The answer for anything was "I don't know". The room had a constant noise from the AC and some other generator or Motor. Since the room was situated in the top floor it was very hot most of the time. There are power cuts and no backup generator and at that can't stay in the room it's too hot and no wifi.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somewhat comforting
Nice, cozy, quite big room for the standard room. Got the lounge area fill with bar seating and a pizza restaurant too. Friendly staff with good English.
Stayed 1 night in Dec 2017

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Leonard

Liked: Staff & service
Close enough to Pub St
A nice big room, but no comfortable chair to sit in. Inadequate lighting to read by. Kettle provided, but no cups or tea and coffee. Why? Hotel has an old Colonial charm but showing signs of neglect and poor maintenance. Very busy and popular restaurant downstairs. Some noise from the extremely loud thumping music from the competing cocktail carts nearby is audible in the room. I probably would stay again but request a room at the back.
Stayed 3 nights in Jul 2017

6/10 Okay

Su Wai, Singapore

Disliked: Property conditions & facilities
Very Centralised
It was a budget hotel. Room given was pretty in bad shape but upon complaint I was given a free upgrade from Standard room to Deluxe Room. Overall, everything was smooth living here.

8/10 Good

mike, Singapore

Liked: Staff & service, property conditions & facilities
excellent location
excellent location, friendly staff, not so comfortable bed

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
can't confirm my booking because PC problem
can't confirm my booking because PC problem. Room is so shabby access to restaurants,massage shop and bar is good

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff try hard.
Must upgrade your room. Superior room no window,leaking pipes, must be slim person to use toilet. Entrance to rooms is next to the kitchen. Sat on sidewalk table for breakfast with a rat and a cat. The rat was bigger and the cat couldn't care. Welcome to Asia.