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Terrasse Des Elephants

4.5 star property
Luxury hotel with 2 restaurants connected to a shopping center in Siem Reap

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August 2024

Photo gallery for Terrasse Des Elephants

Outdoor pool, pool umbrellas, sun loungers
Exterior
Superior Double Room | Minibar, in-room safe, individually decorated, individually furnished
2 bars/lounges, poolside bar
Interior detail
Reviews
8.0

Very good

Popular amenities

  • Pool
    PoolPool
  • Hot Tub
    Hot TubHot Tub
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Room service
    Room serviceRoom service
  • Parking included
    Parking includedParking included

Explore the area

Map
Sivatha Road / Road 9,, SIEM REAP, REP, -
  • Popular LocationOld Market Area1 min walk
  • Popular LocationPub Street1 min walk
  • Popular LocationAngkor Night Market6 min walk
  • AirportSiem Reap Angkor Intl. Airport (SAI)65 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

Day 1) Some minibar drinks were already opened, and although asking, new ones never arrived. Then later that night heavy...
Ben
Oct 9, 2017

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Sofa bed
Ceiling fan
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Poolside

Deluxe Double Room, Poolside | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Poolside

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Sofa bed
Ceiling fan
  • 56 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Pool View

Standard Double Room, Pool View | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Sofa bed
Ceiling fan
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Sofa bed
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Roof, Pool View

Superior Roof, Pool View | Minibar, in-room safe, individually decorated, individually furnished

Superior Roof, Pool View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Sofa bed
  • 48 sq m
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About the neighborhood

Siem Reap

Located by the ocean, Terrasse Des Elephants is in Downtown Siem Reap neighborhood and is connected to a shopping center. Angkor Wat is a notable landmark, and travelers looking to shop may want to visit Pub Street and Angkor Night Market. Traveling with kids? Consider Khmer Ceramics & Fine Arts Centre and Cambodian Cultural Village. Take an opportunity to explore the area for water adventures such as boat tours.
Visit our Siem Reap travel guideOpens in a new window

What's nearby

  • Old Market Area - 1 min walk
  • Pub Street - 1 min walk
  • Angkor Night Market - 6 min walk
  • Siem Reap Royal Residence - 19 min walk
  • Angkor National Museum - 2 min drive

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 65 min drive

Restaurants

  • ‪The Chef 1950 N Steakhouse - ‬1 min walk
  • ‪Khmer Taste - ‬2 min walk
  • ‪X-Bar - ‬1 min walk
  • ‪Beatnik Speakeasy - ‬2 min walk
  • ‪Café Amazon - ‬2 min walk

About this property

Terrasse Des Elephants

Luxury family-friendly hotel near Angkor Wat
Close to Pub Street and Angkor Night Market, Terrasse Des Elephants provides free breakfast, a bowling alley, and a poolside bar. Indulge in a massage, aromatherapy, and a facial at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and mini golf.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, express check-in, and luggage storage
  • Multilingual staff, massage treatment rooms, and a computer station
Room features
All guestrooms are individually furnished, and feature comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels and DVD players
  • Balconies, refrigerators, and coffee/tea makers

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • Pick-up airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Terrasse des Elephants

Things to do

  • Bowling alley
  • Full-service spa
  • Horse riding/rentals
  • Mini golf
  • Outdoor pool
  • Spa tub

Family friendly

  • Bowling alley
  • DVD player
  • Free babysitting
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Waterslide

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Cable channels
  • DVD player
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers (weekdays)
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 9 per room
  • Rollaway bed fee: USD 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Terrasse Eléphants Boutique Hotel Siem Reap
Terrasse Eléphants Boutique Hotel
Terrasse Eléphants Boutique Siem Reap
Terrasse Eléphants Boutique
Terrasse Des Elephants Hotel
Terrasse Des Elephants SIEM REAP
Terrasse Des Elephants Hotel SIEM REAP

Frequently asked questions

Does Terrasse Des Elephants have a pool?

Yes, this property has an outdoor pool.

Is Terrasse Des Elephants pet-friendly?

No, pets are not allowed at this property.

How much is parking at Terrasse Des Elephants?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Terrasse Des Elephants?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Terrasse Des Elephants?

Check-out is at noon.

Does Terrasse Des Elephants provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of USD 9 per room applies.

Where is Terrasse Des Elephants located?

This family-friendly Siem Reap hotel is located near the airport, just steps from Old Market Area and Pub Street. Siem Reap Art Center Night Market and Phsar Chas Market are also within 5 minutes.

Terrasse Des Elephants Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 21 out of 47 reviews" "
Rating 8 - Good. 14 out of 47 reviews" "
Rating 6 - Okay. 6 out of 47 reviews" "
Rating 4 - Poor. 3 out of 47 reviews" "
Rating 2 - Terrible. 3 out of 47 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Ben, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities broken in top suite room - poor service
Day 1) Some minibar drinks were already opened, and although asking, new ones never arrived. Then later that night heavy rain flooded the room to about 2cm of water, luckily not reaching our bags. In the morning we were greeted by a large (yet cute) mouse. Day2) after touring the temples we wanted to make use of the jacuzzi bath, only to find the hot water ran out after filling it only about 5cm. Thinking we could wait a few minutes for the hot water to return, we then noticed that the plug wasn't good enough and water was leaking straight out of the tub. We called maintenance who couldn't fix the issue and they suggested we use the other suite rooms jacuzzi, but that had the same problem. We weren't best pleased with this option and opted for a simple shower, which was also almost unusable as it had two temperatures scolding hot or cold. Again the other room didn't really solve this issue. Then the toilet broke. We waited by the pool (which has cloudy water) for three hours as maintenance worked in the room. Eventually we went up to check to find the room flooded again and maintainence gone. We phoned reception to ask if it was fixed, it wasn't, and we had to ask them to come back to clean the room. We were told we could use the toilet in another room, or change to a smaller room that smelled of damp. Had to negotiate a discount. Went to another hotel for $40 which had a special, that had wonderful facilities and service, and came with an excellent massage for two.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique design
This place is amazing. Its right in the heart of pub street. A short tuk tuk drive to Angkor wat. The property is unique and well maintained.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Hotel
a Unique Cambodian Hotel , with specially decorated rooms!!! The breakfast was not so good for a 4 Star Hotel

6/10 Okay

Pamela

You'll never stay at another unique designed hotel like this.

10/10 Excellent

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique Hotel
A very unique hotel, with unique very Cambodian style decor. We were upgraded to a better room , and enjoyed our stay!

4/10 Poor

Chris, Singapore

Disliked: Property conditions & facilities, room comfort
Old and scary hotel.
Have to wait 2pm then get my room. Room was big but eerie due to many status inside the room. Making it dark. Bathroom is outside with just a curtain to cover. Breakfast was so plain. No lifts so you to carry the stuffs up.

10/10 Excellent

Silvia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the pool and the shower
Everything was great. Rooms are funny just like the pictures. Floating showers over water features of Cambodian temples!

8/10 Good

Emma, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A unique hotel
Wonderful hotel, feels like you're walking through a temple! The rooms are unique with a lovely private balcony and shower in the room! Maybe not great for sharing with a friend. The decor was as if you were in a temple. Great location, walking distance to nearby shops, cafes, restaurants and bars.

10/10 Excellent

Swelly4, Derby UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position in town
We liked the Colonial style, the staff were very good always ready to help, situated next to the old town it is a very short walk to eating places and shops, could not have been better, everyone was so friendly,

8/10 Good

Kamen, Sofia

Liked: Cleanliness, property conditions & facilities
You can't find a better location in Siem Reap
Location, location, location. This is what this hotel is all about. You're literally 5 minutes away from everything you might need - food, shops, markets, massages...Well, you might wait 20 minutes to get a beer at the swimming pool, but you really don't care as long as you're on vacation. There is no elevator, but the guys from the hotel always help with the luggage. The breakfast was surprisingly delicious, but we had to pay for the espresso

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Tracy

Liked: Cleanliness
Disliked: Staff & service

10/10 Excellent

Robert, Sauve, France.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with traditional Khmer theme.
Wonderful helpful staff. Great attention to detail with Angkor Wat themed rooms which were rather startling but very comfortable. Would thotoughly recommend this hotel.

10/10 Excellent

Marshall, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and memorable hotel in perfect location.
A real treat - each room is like something out of a film set, stunning terraces and roof top pool. Great breakfast, staff and location - impossible to fault.

8/10 Good

Edouard, San Francisco, CA, USA

Liked: Cleanliness, property conditions & facilities
Good location
Great location, within walking distance of Pub Street, convenient for going to restaurants for dinner. The room decoration is unique, with designs inspired by the Angkor Wat temples. The decoration can make people feel uneasy though, since there are several representations of Bouddha facing the bed.

4/10 Poor

no, korea

Disliked: Cleanliness, property conditions & facilities, room comfort
mosquito room
awful..... I stayed 205. when i entered the room good but the smell is bad. cuz of pond in the room. and i asked them to move another room without no pond. but no room without it. moved 104 n asked them to remove whole water of pond. btw there are so many mosquito in room 104 n bad smell,too. holly.... for 4 days with my honnymoon went so terrible.. and... I lost camera charger in the room valued $120. .

8/10 Good

Gary, Melbourne Australia

Liked: Cleanliness, staff & service, room comfort
Siem Reap - Angir Wat tour
Very traditional decor, friendly staff, close to markets, restaurants & pub street. Great roof top pool. Close to Angor Wat.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Great staff, great location, excellent food in the restaurant. I would definitely recommend this hotel.

10/10 Excellent

Pierluigi, Nasushiobara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
princely accomodation
As I entered my room I was struck speechless: never seen anything so nice. Both the shower and the water basin are in an elevated position, on top of a water pool where lotus flowers are floating (they are changed every couple of days). The building itself is a colonial style artifact, with beautiful stairways and a roof top swimming pool. The hotel is surely the best located in Siem Reap: just across the street is the antique market, some 50 meters aways flows the river and on the other side there is the night market, plus "pub street" is just a couple of steps away. In summary: great location, fantastic looking building, amazing room interiors, staff extremely attentive and courteous. An unforgettable experience which I would like to repeat.

10/10 Excellent

ihor, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good

8/10 Good

Thomas, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great concept hotel in good location
I was pleasantly surprised by the decor and layout of my room. I had visited the restaurant 2 years ago on a previous trip and loved the food and ambience. Knowing how convenient it was to Pub Street and the Night Markets, when I saw the reasonable price, I booked it. I loved the temple theme and the lotus pool with the running water in the room. It really enhanced my Angkor Wat experience. Although I loved my room, I know it would not be for everyone as you have to cross the bridge to use the WC then cross another bridge for the sink and shower. But for me, I loved it. It's not your everyday room. There is construction on the back side of the property but it did not bother me. I enjoyed the rooftop pool. The breakfast was very good. Staff was a friendly, efficient and helpful. The reception area could use some lighting to make it warmer and more inviting. Overall, I very much enjoyed my stay here.

8/10 Good

lorine, calgary

Liked: Cleanliness, property conditions & facilities
real temple experience
Large room, air conditioner not strong enough great breakfast choices good tuk tuk recommend iron man

10/10 Excellent

jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À conseiller pour tous en quête de lieux insolites
Vraiment incroyable. Rien que la déco, c’est de la folie. Proche des commerces et des lieux animés pour couples ou en famille et surtout une piscine à découvrir :-)
Stayed 3 nights in Nov 2017