Smiling Hotel Reviews, Deals & Photos 2025

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Family-friendly hotel with 2 restaurants connected to the convention center in Siem Reap

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Where to?

Dates

March 2025

April 2025

2 outdoor pools, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Bar
Gym
Room service
Spa
Parking included

SAR 270 total

includes taxes & fees

20 Mar - 21 Mar

Room options

All rooms

1 bed

Showing 3 of 3 rooms

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Twin Room

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Refrigerator

32 sq m
City view
Sleeps 2
1 Large Twin Bed

Deluxe Double or Twin Room

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Refrigerator

39 sq m
City view
Sleeps 2
1 Double Bed

32-inch LCD TV with satellite channels, TV, fireplace

Executive Double or Twin Room

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Refrigerator

64 sq m
City view
Sleeps 2
1 King Bed OR 1 Large Twin Bed

About the neighborhood

National Rd No 6, Chong Kaosou Village, Sangkat Slor Kram, Siem Reap, 855

What's nearby

Siem Reap Royal Residence - 3 min drive - 3.0 km
Old Market Area - 3 min drive - 3.3 km
Pub Street - 3 min drive - 3.5 km
Angkor Night Market - 4 min drive - 3.7 km
Angkor Wat - 9 min drive - 8.2 km

Getting around

Siem Reap Angkor Intl. Airport (SAI) - 52 min drive

Restaurants

‪Pho Pho Restaurant - ‬15 min walk
‪Street 27 Restaurant - ‬3 min drive
‪Peace Cafe - ‬3 min drive
‪Ngy Ky Restaurant - ‬12 min walk
‪Phanha Khmer Restaurant - ‬2 min drive

About this property

Smiling Hotel

Upscale family-friendly hotel near Siem Reap Royal Residence

Located close to Palm Container Night Market and Pub Street, Smiling Hotel provides a poolside bar, a terrace, and a shopping mall on site. Treat yourself to a body scrub, aromatherapy, or a body treatment at Smiling Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.

Other perks at this hotel include:

2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
Free self parking and valet parking
Limo/town car service, bike rentals, and express check-out
Express check-in, babysitting (surcharge), and a computer station

Room features

All 236 individually furnished rooms boast comforts such as fireplaces and premium bedding, as well as thoughtful touches like first-run movies and pillow menus.

Extra amenities include:

Bathrooms with rainfall showers and designer toiletries
32-inch LCD TVs with premium channels and first-run movies
Wardrobes/closets, separate sitting areas, and refrigerators

Languages

Chinese (Mandarin), English, Khmer, Thai, Vietnamese

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Pool
Spa
Parking included
Free WiFi

SAR 195 total

includes taxes & fees

19 Apr - 20 Apr

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Free in-room WiFi has a 3-device limit
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free secured valet parking on site
Wheelchair-accessible parking available
Roundtrip airport shuttle (surcharge) from 8:00 AM - 10:00 PM
Airport shuttle on request
Bus station shuttle (surcharge)
Limo/town car service

Food and drink

2 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
Room service available

Restaurants on site

Smiling Cafe
Poolside Restaurant

Things to do

2 outdoor pools
Bicycle rentals
Children's pool
Designer stores
Fitness center
Full-service spa
Shopping mall
Shopping

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's pool
Highchair
Laundry facilities
Refrigerator
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf pro shop
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Business services

Business center
Computer station
Conference center (3531 square feet of space)
Meeting room

Outdoors

BBQ grill(s)
Garden
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Spa

2 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massages
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Accessible airport shuttle
Accessible bus station shuttle
Braille signage
Elevator
Height-adjustable showerhead
In-room accessibility
Lever door handles
Low-height electrical outlets in bathroom
Phone accessibility kit
Portable bathtub seat
Raised toilet seat
Visual fire alarm
Wheelchair-accessible bathroom vanity
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

Couples dining
Designated smoking areas
Romance packages available
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Pillow menu
Premium bedding
Select Comfort bed

Bathroom

Bathrobes
Bidet
Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Towels
Toothbrush and toothpaste

Entertainment

32-inch LCD TV
First-run movies
Premium channels
Satellite channels

Food and drink

Champagne service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Refrigerator

Connecting rooms available
Desk
Fireplace
Free newspapers
Guidebooks/recommendations
In-room massage
Individually decorated
Individually furnished
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Separate sitting area
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Early check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: 50 percent of room rate

Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 20.00 per day

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: USD 40 (one-way), (from 6 to 12 years old)
Late check-out fee: 50 percent of room rate (subject to availability)
A kitchen/kitchenette is available for an additional fee
Rollaway bed fee: USD 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 15 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 10:00 AM to 10:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

A car is recommended for transportation to and from this property

Free in-room WiFi has a 3-device limit

Children under 11 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Guests under 10 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision

Property is also known as

Smiling Hotel

Smiling Hotel Siem Reap

Smiling Siem Reap

Smiling Hotel And Spa

Smiling Hotel Spa

Smiling Hotel Hotel

Smiling Hotel Siem Reap

Smiling Hotel Hotel Siem Reap

Frequently asked questions

Does Smiling Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10:00 AM–10:00 PM.

Is Smiling Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smiling Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Smiling Hotel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Smiling Hotel?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Smiling Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–10:00 PM on request. A fee of USD 40 per vehicle applies.

Where is Smiling Hotel located?

This family-friendly Siem Reap hotel is located in the historical district, within 2 mi (3 km) of Palm Container Night Market and Siem Reap Royal Residence. Pub Street and Old Market Area are also within 3 mi (5 km).

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