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Heritage Suites Hotel

5.0 star property
Luxury hotel with 2 restaurants and 9 indoor pools

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Photo gallery for Heritage Suites Hotel

Colonial Suite Pool | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Colonial Suite Pool | View from room
Property grounds
9 indoor pools, outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas
Sports facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Spa
  • Free WiFi
The current price is SAR 408
SAR 480 total
includes taxes & fees
19 Mar - 20 Mar

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Romantic Bungalow, 1 King Bed, Terrace

Romantic Bungalow, 1 King Bed, Terrace | Premium bedding, minibar, in-room safe, desk

Romantic Bungalow, 1 King Bed, Terrace

Highlights

Yard
Terrace
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Suite Pool

Colonial Suite Pool | View from room

Colonial Suite Pool

Highlights

Deck/patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Family Suite With Jacuzzi

Colonial Family Suite With Jacuzzi | Premium bedding, minibar, in-room safe, desk

Colonial Family Suite With Jacuzzi

Highlights

Yard
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private plunge pool
Private outdoor hot tub
  • 105 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Heritage Rooms

Heritage Rooms | Premium bedding, minibar, in-room safe, desk

Heritage Rooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Pillow menu
Ceiling fan
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Residence

The Residence | Premium bedding, minibar, in-room safe, desk

The Residence

Highlights

Yard
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private plunge pool
Private outdoor hot tub
  • 160 sq m
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Hot Tub
  • Spa
  • Parking included
9.8 out of 10, Exceptional, (351)
The price is SAR 606
SAR 746 total
includes taxes & fees
5 Apr - 6 Apr
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About the neighborhood

Map
Wat Polangka, Phum Slok Kram, Siem Reap, 17000

What's nearby

  • Angkor National Museum - 8 min walk - 0.7 km
  • Siem Reap Royal Residence - 10 min walk - 0.9 km
  • Old Market Area - 2 min drive - 1.8 km
  • Pub Street - 2 min drive - 2.1 km
  • Angkor Night Market - 2 min drive - 2.2 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • ‪Pho Pho Restaurant - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Peace Cafe - ‬6 min walk
  • ‪J All Day Dining - ‬12 min walk
  • ‪Phanha Khmer Restaurant - ‬4 min walk

About this property

Heritage Suites Hotel

Luxury boutique hotel near Pub Street
Take advantage of an adjacent golf course, a poolside bar, and a terrace at Heritage Suites Hotel. Adventurous travelers may like the cycling at this hotel. Indulge in a Thai massage, a body scrub, and aromatherapy at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • 9 indoor pools and an outdoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • Express check-in, babysitting (surcharge), and a reception hall
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Heritage Suites Hotel have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, mini fridges, and heating

Languages

English, French, Hungarian, Japanese, Khmer, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:30 AM: USD 15 for adults and USD 10 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Heritage Restaurant
  • Wine Bar
  • Bamboo Bar

Things to do

  • 9 indoor pools
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Sauna
  • Steam room

Family friendly

  • 9 indoor pools
  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space (861 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Mosquito nets
  • No plastic drinking straws
  • Romance packages available
  • Vegan dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 55
  • Christmas Eve (24 December) Gala Dinner per child: USD 55 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 120
  • New Year's Eve (31 December) Gala Dinner per child: USD 120 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 for adults and USD 10 for children
  • Rollaway bed fee: USD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number L001-100099777

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Heritage Hotel Suites
Heritage Suites
Heritage Suites Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Siem Reap
Heritage Hotel Siem Reap
Heritage Siem Reap
Heritage Suites Hotel Relais And Chateaux
Heritage Suites Hotel Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Hotel Hotel Siem Reap

Frequently asked questions

Does Heritage Suites Hotel have a pool?

Yes, this property has 9 Indoor pools and an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Heritage Suites Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Suites Hotel?

Self parking is free at this property.

What time is check-in at Heritage Suites Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Heritage Suites Hotel?

Check-out is at noon.

Where is Heritage Suites Hotel located?

This family-friendly Siem Reap hotel is located near a boardwalk/promenade, within 1 mi (2 km) of Miniature Replicas of Angkor’s Temples and Pub Street. Charles de Gaulle Road and Royal Garden are also within 5 minutes.

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Heritage Suites Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 223 out of 281 reviews
Rating 8 - Good. 43 out of 281 reviews
Rating 6 - Okay. 12 out of 281 reviews
Rating 4 - Poor. 3 out of 281 reviews
Rating 2 - Terrible. 0 out of 281 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritage Suites Hotel offers great amenities for an affordable price. We had a private pool in our suite! Staff are incredibly kind, helpful and reliable. I can only recommend that hotel, which I very much preferred to a past experience in Siem Reap in a well known international luxury brand hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! Incredibly clean, and the staff went above and beyond to make sure you feel welcome and at home. I highly recommend; the restaurant was also pretty good, with pretty nice food and good breakfast

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Stay !
Incredible Stay!!! Super Friendly Staff and Amazing Local Experience! Thank you
Stayed 3 nights in Oct 2024

10/10 Excellent

ALEXIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for the half-marathon. I met a family. This charming property welcomed me wholeheartedly, and it made the race a much pleasant experience; from the English speaking remok driver who managed my moves around town including the 4:15am departure to the race, to the amazing receptionist who got out of her way to get me the safety pins, from the delicious food to the floral decorations (the gardening staff created an orchid bloom just before the weekend), every detail contributed to a wonderful experience!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Nice staff who is eager to serve with detailing and promptly . Super ambience with peaceful location though very well in town area
Stayed 2 nights in Jun 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited in wet season so the hotel was quiet. The staff were fantastic and very friendly & accomodating. The breakfast was delicious ! Regards Michael & Thida
Stayed 4 nights in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel provided excellent customer service throughout our stay. The room was clean and comfortable. Breakfast was excellent and freshly prepared.
Stayed 4 nights in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, with excellent spa services.
Stayed 1 night in Feb 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private pool, and the staff were super accommodating and helpful.

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly and kind staff Room was gorgeous Grounds terrific in a natural setting Very relaxing and calm
Stayed 1 night in May 2023

6/10 Okay

xinmei

We booked a family suite, and while it was spacious, the design had some drawbacks: 1. Curtains separated the two beds instead of a solid partition. 2. The shower area had no door for privacy. 3. The floor was extremely slippery, and we had to move carefully—unfortunately, my son slipped and fell. 4. The electrical outlets were very loose, making it difficult for our chargers to stay plugged in. 5. The room felt outdated. 6. The breakfast options were very limited. Overall, it wasn’t the most comfortable stay.
Stayed 3 nights in Dec 2024

8/10 Good

Lai Man Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious and of good style. The food is great and staff members are very friendly!
Stayed 2 nights in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was set in a boutique complex, in a very relaxing setting. Overall, the property is well maintained. The staff were accomodating, very friendly and went out of their way to make the guests feel at home. The breakfast was great and had both western and local options. In addition, the lunch and dinner options were also nice, but Steven at the concierge desk had made some fantastic recommendations for dinner in the local area (I would highly recommend the Embassy) which didn’t disappoint. The hotel is in relatively close proximity to the central area of Siem Reap (pub street and old markets) so if you’re up for a walk it’s about 15 minutes. Alternatively, you can take a tuk tuk for 3 USD. The only down side was that our room was a little overlooked by the adjoining property, otherwise everything else was fantastic.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in has an outdoor space so that was really nice. I thought the location was great too even though the hotel was not super close to restaurants compared to other hotels. If you like tennis, the Raffles Hotel is only about a 7 minute walk away. All the staff were very friendly and always smiling. If there was one thing that was missing, I would say having some gym equipment would be it.
Stayed 4 nights in May 2024

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Nov 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Heritage Suites delighted us at every turn during our stay. The hotel is beautifully appointed, the staff is friendly and attentive, and the location is within walking distance of restaurants and shopping. If I could award more than 5 stars, I would. I’ll definitely stay here again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Aymen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service by chearful and friendly staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic ambience
Concierge was wonderful, set us up with several tours and our ride back to the airport. Pool in our room was refreshing, grounds were beautifully kept. Very romantic
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing wonderful stay.
Well appointed and comfortable room. Good breakfast made to order. What sets the place apart is the service. Absolutely nothing was too much trouble for the staff. They were so lovely and just the perfect ambassadors Siam Reap. I will be back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Irela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2023

10/10 Excellent

Eisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 4 nights in Dec 2023

10/10 Excellent

Feres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A property where the whole staff makes feel like home. Very quiet safe and nice area, where you could walk 10-15mn to get to the main places. Food is also good.
Stayed 4 nights in Sep 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely delightful. The staff could not have been kinder or more gracious. Front desk staff awaited our arrival at the front door every time we returned to the property and smiled and bowed at us. Incredibly warm. The wait staff in the restaurant made you feel that your presence made their day. Happy hour by the pool was lovely and the pool was refreshing and gorgeous. We were upgraded a room level for no charge which was awesome. I would recommend this property to anyone.
Stayed 2 nights in May 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great staff and service, great location, ideal to explore Siam Reap and the temples. The room and the breakfast were perfect. The activities team very helpful in organising everything for us. Highly recommended.
Stayed 4 nights in Mar 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday in Siem Reap
Excellent Hotel. Excellent Service. Excellent Facilities. Excellent Quality. Excellent Spa. Excellent TukTuk and Tour Services. All of the staff, and especially Sinat and Tula, make a real difference when you stay here by giving a full personnel service, and nothing is too much trouble at all for any of them. This is the 3rd time we have stayed here - the last time was in 2014 - and it really is still the best hotel we have stayed in at Siem Reap. Attention to detail is second to none. The Colonial Pool Suite we had was amazing and spacious with great amenities. Food and presentation is excellent. Daily turn down gifts are cherished. Its because of the service we had throughout our previous stays here that we booked it again this year - and we will book this hotel again when we return in the future - so highly recommended.
Stayed 14 nights in Aug 2024