Part of the staff is nice and helpful, part not helpful at all.
The rooms are humid and if you get the room on the second floor you enter into the room through the restroom. If you stay on the ground floor and you have someone staying in the room above you there will be constant noise. You can hear everything and most of the time it feels like they are rearranging the furniture in the room.
When we went to take a swim around 23.00 we have been asked not to make any noise. Which we weren’t going to because we knew that it is a late hour and people may be sleeping at that time. However, when other people were at the pool listening to loud music, or talking and laughing out loud, as late as 1 o’clock in the morning nobody told them anything.
Many guests seem to be unaware that the common areas are shared and they don’t care if they leave rubbish everywhere, empty glasses, cigarette buds etc. But even so, the hotel staff should always be vigilant and make sure that the pool area(chairs, edges of the pool etc) is clean. When we arrived there was a lot of food waste on one of the chairs. And nobody cleaned it until the next day afternoon.
3 days before we left, the wooden floor by the pool broke. It broke in the exact spot where you need to pass to go to the rooms. It still wasn’t fixed by the time we left. Nor did they put a sign or something to drag attention not to step there.We had to extend our stay with 3 more days only because I went down with a cold.