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"My experience on the whole was quite enjoyable. The staff were polite and well-informed, with particular commendation to Bratati at the reception, who answered all my queries exceptionally well. I thoroughly enjoyed the breakfast menu; it was wonderful. The dinner, on the other hand, was satisfactory but not outstanding. Thank you for providing a delightful experience."

"Property itself is exceptionally. Enjoyed the stay and food. Outside the walls, as expected is noisy, dirty and crowded. Will come back again."

"Great hotel, rooms are very comfy (great beds, good bathroom), the breakfast is amazing and the staff is awesome, very helpful and kind whilst not overpresent Would definitely recommend the place"

"The staff is what makes this hotel home away from home. Starting with the welcome drink, my wife’s birthday cake, and final day gifts reflect the soft touch of the Indian culture and hospitality is a class by itself. Special shout out to Sukanta and 16th. Floor manager for the extra care with room service. Laundry was always on time. The concierge service was superb as well with my unique needs of scanning documents and even medicine. The security staff came to know us and always smiling when we returned to the hotel from our local trips. Shout out to the entire team at JW. No wonder it’s considered a top hotel in Kolkata!"

"great place & perfect location next to airport! Excellent food and friendly staff!"

"Excellent and beautiful property with superb customer service. Apart from my dinner coming quite late and not hot, the rest of my experience was great. Thanks"

"Hotel was fantastic and they couldnt do enough for us."

"Lovely staff, who make an effort to communicate with guests at every opportunity. Amazing breakfast buffet and other dining options. A very affordable and brilliantly positioned hotel. Very highly recommended!!!!"

"Fantastic service very enjoyable "