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"At first, the Starbucks entrance confused me but I was helped. The location is convenient to everything and the staff was very nice. The only critique would be that there are no dressers, not sure if this is typical or if it depends on room selection. There was no iron, so I couldn't press my shirts. These are just minor issues that did not take away from my overall experience "

"Has always treated me well."

"Very convenient from Morioka station."

"Nice, accessible hotel, for a good price."

"The room was on the small side, but the amenities were great. The best of course was the onsen on the top floor. Very relaxing, with free ice cream in the evening and free probiotic drink in the morning. They also had free drinks (soda) in the afternoon in the restaurant, and a free half bowl of Ramen from 9:30 in the evening. This is a little bit of a walk from the station, but definitely top of my list when I go back. "

"Easy access from the train with adjacent parking available if you have a car. Friendly, helpful staff."

"Location is great."

"Friendly staff. Very affordable. Easy to walk anywhere! Highly recommend. Will absolutely stay again next visit!"

"I missed checking in because I did not catch the shinkansen. Nevertheless, when I called to try to cancel, the lady at the other end of the line was extremely helpful and did her best to provide the best service. Although cancellation was not possible because it was done through Expedia (who by the way was not responsive at all), they offered to accommodate us the next morning to eat breakfast and stay in the room until checkout time st 11AM."