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"Beautifully designed hotel, small but functional amazing rooms, great lobby and wonderful staff! "

"Love this hotel, it is reasonably priced but the quality and service exceeded all my expectations. There is an entrance to the underground tunnel network linking to metro and JR. The club lounge is as good as what a 5-star hotel may offer, breakfast is of decent quality. Most importantly, the room is of good size by Japan standards, it is comfortable and clean. This will be the only hotel I will stay if I return to Sapporo!"

"Great!"

"Awesome experience "

"Club Floor was great"

"Great position there was a bus stop right outside when we got the bus from airport and when you leave bus stop on next block. This was convenient considering the weather. Check in was good we had a room on the twentieth floor overlooking the city which was great to watch the weather roll in. A lot of the sights were only a short walk and main train station was about 10 minute walk. Room was comfortable twin beds with space under beds to put stuff to make more room. The hotel was more European than japanese. Breakfast was excellent so many choices from local to western food. My husband especially like the smoked salmon and caviar"

"Self check in was very easy, and they gladly held our bags because we were early. Room was a little tight/small, but it was clean. We got a smoking room for some reason, so there was a noticeable (but not too heavy) smell of smoke. They provided a room and clothing spray, which was very thoughtful and we used it often. It's located very close to the train station so it was easy to get around. The free breakfast had a great spread of Japanese foods and some Western foods."

"Great location for the snow festival. Easy to get around. Welcoming front desk team. Very clean. "

"The staff was very professional and accommodating in every way. They went out of their way to assist in helping park my car. They were also kind enough to let us know that due to the number of individuals staying at the hotel. It would be a good idea to come earlier for breakfast, Doing the saved us a lot of time, as we left we noted the large number of folks queuing for food. The interior of the hotel is a bit older, there was construction going on during the core hours of the working day, and certain items in the room did not work like the radio that’s built into the bed. I’m not sure if this is simply due to the age of the item or the functional operational abilities. Overall, it was a great place for a quick stay in the city. "