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Quality Inn Shepherdstown

2.5 star property

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Room
Bathroom
Room
Business center
Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Rollaway/extra beds
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Rollaway/extra beds
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Rollaway/extra beds
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Rollaway/extra beds
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Rollaway/extra beds
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Rollaway/extra beds
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Map
70 Maddex Square Dr, Shepherdstown, WV, 25443

What's nearby

  • Shepherd University - 9 min walk - 0.8 km
  • Shepherdstown Opera House - 15 min walk - 1.3 km
  • Shepherdstown Visitors Center - 18 min walk - 1.6 km
  • Morgan's Grove Park - 2 min drive - 2.2 km
  • Antietam National Battlefield - 9 min drive - 8.8 km

Restaurants

  • ‪Tackett's Pub - ‬11 min drive
  • ‪The Pump House East - ‬5 min drive
  • ‪The Black Dog Coffee Company - ‬11 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Blue Moon Cafe - ‬17 min walk

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed

Bathroom

  • Hair dryer

Entertainment

  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Property payment types

Important information

Property is also known as

Comfort Inn Hotel Shepherdstown
Comfort Inn Shepherdstown
Quality Inn Shepherdstown
Quality Inn Shepherdstown
Quality Shepherdstown
Hotel Quality Inn Shepherdstown
Shepherdstown Quality Inn Hotel
Quality
Hotel Quality Inn
Comfort Inn
Quality Inn
Quality Inn Shepherdstown Hotel
Quality Inn Shepherdstown Shepherdstown
Quality Inn Shepherdstown Hotel Shepherdstown

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Quality Inn Shepherdstown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 132 reviews
Rating 8 - Good. 53 out of 132 reviews
Rating 6 - Okay. 31 out of 132 reviews
Rating 4 - Poor. 10 out of 132 reviews
Rating 2 - Terrible. 5 out of 132 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel is nicely located on a quiet street with grass and trees. But, it is dated with basic amenities though nice sheets and towels. Front desk person was brand new and had no training. This website had not processed my payment and the young man didn’t know what to do. He kept calling us and basically made a mess of our check in. I would probably not stay here again.
Stayed 1 night in Jun 2019

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities

One night stay

I was in town for a concert at the casino. Everything was very nice..service, cleanliness, and breakfast. However the need was old worn and uncomfortable. Needs a new better mettres.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean hotel. Nicely maintained property, close to Shephard Univ.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. Not dirty or messy in room or bathroom. Clean in other areas. The staff was very welcoming and kind. They acknowled us entering or leaving. The dining area was very small and could get crowded easily. No problems. Minor issue...plug to tub had no chain or way to stay open, so it had to be put to the side to shower. Only stayed one night due to electrical failure in area.
Stayed 1 night in Feb 2019

6/10 Okay

Margaret

Disliked: Cleanliness
The lobby and common rooms’ rug were stained. Also, pets are allowed to stay here so if you have any allergy issues stay away.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Great stay
Stayed 1 night in Jan 2019

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Travel

Had paperwork ready when I checked in less than 20 minutes after I booked the room. Thought the place was deserted when I drove up as there were no cars in the lot. Turns out just very few customers on a Thursday night. Great breakfast spread even though I swear I think I was the only guest.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness
House keeping was very minimal, they did not change our sheets only re made the beds never refilled the tea in room or packets of sugar, I had to ask for shampoo and conditioner they didn’t vacuum the floor
Stayed 8 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is easy to find and conveniently right next to a drug store and grocery store. It seemed to be very pet friendly. Unfortunately, the good news ends there. The hotel was run down, not very clean, and dark. The courtesy bottles (lotion, shampoo, conditioner) in our room were half-used. The wifi didn't work, the instructions in the book were for the Comfort Inn, and no one answered when we tried to call the front desk. We chose the hotel because it advertised free breakfast, but there was no hot breakfast because of Christmas. It wasn't *awful*, but there were just so many missed chances to make a pleasant experience for guests.
Stayed 1 night in Dec 2018

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine for one night

We spent one night as we were visiting Shepardstown. The room was clean and the bed was fine. My back did not hurt in the morning from the bed. The breakfast food was ok. I thought the place was fine but my wife was not as content as I was.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Clean, but dated hotel, great if you have pet

Hotel was a bit dated, but clean and it worked well for us for a 1 night stay. We had our little dog with us and we had no issues. The comfort of the beds was fair but ok for 1 night. The hotel is next to a pharmacy, McDonalds, grocery store, etc and only about a mile outside of Shepherdstown so very convenient. The continental breakfast was about average quality.
Stayed 1 night in Oct 2018

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Deb, Carmel, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to historic battlefields, with lots of restaurants & conveniences nearby.
Stayed 3 nights in Sep 2018

4/10 Poor

Joe, Lititz, PA

Disliked: Staff & service, property conditions & facilities, room comfort
I shared the room w/ two queen sized beds. There was a desk, chest of drawers, a separate television stand. It was cramped. The closet door was off its rails. The bathroom sink was separate from the toilet and shower/tub. So it was part of the sleeping area. I didn’t like that as it contributed to the room feeling cramped. The HVAC was a wall unit which had a wet rug under it which made the room smell musty. The breakfast that was included looked unappetizing.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2018

8/10 Good

Mark

Quiet, convenient

One night layover to visit family. Property is older but mostly clean; mildew in the shower stall. Staff was very pleasant and accommodating. We'd stay there again.
Stayed 1 night in Aug 2018

8/10 Good

Dan, West Virginia

Liked: Cleanliness, staff & service, room comfort
Nice facility and clean. Very good location with quick access to the university and the town. Staff was friendly. Biggest problem was the AC was very noisy and didn’t work well the second day there.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Great Stay

The staff was friendly and helpful when we checked in. Our room and bathroom was clean smoke free. The hostel is close to all of the attractions in the Shepherdstown area. I would definitely stay here again!
Stayed 1 night in Aug 2018

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities

Disappointed

Their web site lists pet fee as 10.00 and was 10.00 in previous stays. They charged us a 20.00 pet fee thier excuse was their web site is out dated. Opened the door to the room and was hit with a damp musty odor. We will go elsewhere for future visits to the area
Stayed 1 night in Aug 2018

6/10 Okay

John

More hot water needed

Our stay was fine up until needing that hot shower in the morning. By about 9:30 on a weekend day, there was no hot water. A call to the desk did not either solve the problem or offer any discount for our stay.
Stayed 1 night in Aug 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Millknowe, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel close enough to town

Excellent stay with everything expected and required being available.
This review was submitted before 2018 and has not been verified.

6/10 Okay

mark, va

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ison crew

The air conditioning didn't work right in the middle of the night it just quit, the beds awful a long with the pillows. It was to far from the casino too!!!!
This review was submitted before 2018 and has not been verified.

8/10 Good

Jerome, Hagerstown.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was attending a New Years Party across the street and chose Quality Inn because it was in walking distance and we wouldn't have to drive after some drinks. Also pet friendly so we were able to bring our dog. Staff was very friendly and accomadating. Breakfast was also very good.