See all properties
Save

Shangri-La Shenzhen

5.0 star property
Luxury hotel connected to a shopping center in Luohu with 4 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Shenzhen

Exterior
Garden
Lobby
Minibar, in-room safe, desk, blackout drapes
Poolside bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Refrigerator
LED TV
10 bedrooms
Blackout drapes/curtains
  • 60 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Refrigerator
LCD TV
3 bedrooms
Blackout drapes/curtains
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LED TV
Blackout drapes/curtains
Designer toiletries
Deep soaking bathtub
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Club Lounge
Refrigerator
LED TV
Blackout drapes/curtains
Designer toiletries
Deep soaking bathtub
  • 30 sq m
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Front of property

Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

Pool
Spa
Parking included
Free WiFi
8.8 out of 10, Excellent, (707)
The price is SAR 292
SAR 340 total
includes taxes & fees
12 Jan - 13 January 2025
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

About the neighborhood

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • The MixC Shopping Mall - 8 min walk - 0.7 km
  • Luohu Port - 12 min walk - 1.0 km
  • Dongmen Pedestrian Street - 2 min drive - 1.7 km
  • Huaqiangbei - 6 min drive - 4.2 km
  • Shenzhen Convention and Exhibition Center - 7 min drive - 8.0 km

Getting around

  • Shenzhen Station - 12 min walk
  • Guomao Station - 15 min walk
  • Shenzhen Intl. Airport (SZX) - 41 min drive

Restaurants

  • ‪麥當勞 - ‬14 min walk
  • ‪大良毋米粥 - ‬1 min drive
  • ‪利苑酒家 - ‬18 min walk
  • ‪意合园 - ‬4 min walk
  • ‪顶楼 - ‬4 min walk

About this property

Shangri-La Shenzhen

Luxury family-friendly hotel near Dongmen Pedestrian Street
Located close to Huaqiangbei, Shangri-La Shenzhen provides a poolside bar, shopping on site, and mini golf. Treat yourself to a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and happy hour. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 522 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • 40-inch LED TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 161 for adults and CNY 161 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Coffee Garden
  • Shang Palace
  • Champs Bar and Grill
  • 360 Bar and Restaurant
  • Lobby Lounge

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 19 treatment rooms
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 17 to December 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Shangri-La Shenzhen have a pool?

Yes, this property has an outdoor pool and a children's pool. The pool is closed seasonally each year from December 17 to December 25.

Is Shangri-La Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Shenzhen?

Self parking is free at this property.

What time is check-in at Shangri-La Shenzhen?

Check-in start time: 2:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Shangri-La Shenzhen?

Check-out is at noon.

Does Shangri-La Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per vehicle applies.

Where is Shangri-La Shenzhen located?

This family-friendly Shenzhen hotel is located in the business district, within 2 mi (3 km) of Dongmen Pedestrian Street and Huaqiangbei. Shenzhen Convention and Exhibition Center and Splendid China Folk Village are also within 9 mi (15 km). Guomao Station is 15 minutes by foot and Shenzhen Station is 12 minutes.

Shangri-La Shenzhen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 394 out of 1002 reviews" "
Rating 8 - Good. 425 out of 1002 reviews" "
Rating 6 - Okay. 105 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yin-Tak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Dec 2024

8/10 Good

Thomas, Laguna Niguel

Business traveler
Liked: Cleanliness, staff & service, amenities
A very nice hotel. Maintenance could be better. Sauna needs to be cleaner. Breakfast is very good but it was better in the last. Quiet in general but still a very nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Russell

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Ting Hein, Singaproe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old property but with Shangri-la brand and management for many years, the staff team has been able to upkeep in terms of cleanliness. Housekeeping and the manager were very responsive to request. Always maintaining a smile. In terms of services, it is top notch. However, I think it is about time to consider rennovation or upgrade to suit the changes in the technology realm e.g. USB/Type c charging, adding more power points etc.
Stayed 3 nights in Dec 2024

6/10 Okay

Sek kiow

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Portal 色vicepoor
Stayed 5 nights in Nov 2024

8/10 Good

Anita

Stayed 6 nights in Oct 2024

4/10 Poor

Yuet Kuen

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Sep 2024

8/10 Good

EduardonDavid

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is Close to the border to Hong Kong an have good transportation.
Stayed 7 nights in Oct 2024

8/10 Good

Jan, Drensteinfurt

Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right in front of the LuoWu Commercial center, a step away from entry to Hong Kong MTR station.
Stayed 1 night in Nov 2024

8/10 Good

Grace

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very good! Display, variety, freshness all excellent. Rooms are definitely dated. Well situated next to Luohu Commercial City.
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's really close to the Luohu border and main subway . Beautiful hotel with clean and comfy beds
Stayed 4 nights in Oct 2024

10/10 Excellent

Wai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs are friendly and polite. Unfortunately the spa I try to use is not working.
Stayed 1 night in Oct 2024

10/10 Excellent

YIK VOON

Liked: Cleanliness, staff & service
clean and near visiting sites hotel lifts have no safety measures to prevent passengers getting crushed by the door
Stayed 3 nights in Oct 2024

8/10 Good

Fei

Stayed 3 nights in Sep 2024

10/10 Excellent

Robert, Red Hook

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Sep 2024

8/10 Good

Siok Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

ngaiwa

Stayed 1 night in Aug 2024

10/10 Excellent

Noise

Stayed 3 nights in Aug 2024

10/10 Excellent

ivan

Stayed 1 night in Aug 2024

10/10 Excellent

irene

Stayed 1 night in Aug 2024

10/10 Excellent

Renard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near the border. Easy access via public transportation.
Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Stayed 2 nights in Sep 2024

10/10 Excellent

Shaun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the Horizon club level and I always receive a first class service. Thanks to all the staff specially, Miss Lisa that was so helpful arranging my travel to Hong Kong. Big thanks to Lisa!
Stayed 3 nights in Aug 2024

10/10 Excellent

Chenying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and afternoon tea were tasty with a decent amount of selection. Service was good and quick when we needed something. It was great value for what we paid.
Stayed 2 nights in Aug 2024