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Renaissance Shenzhen Luohu Hotel

5.0 star property
Luxury Shenzhen hotel connected to a shopping center, a quick walk to Dongmen Pedestrian Street

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Photo gallery for Renaissance Shenzhen Luohu Hotel

Reception
Point of interest
Premium bedding, down comforters, minibar, in-room safe
Lobby lounge
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Parking included
The current price is SAR 342
SAR 398 total
includes taxes & fees
4 Apr - 5 Apr

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Day bed
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Day bed
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Day bed
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Day bed
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, City View (Club Lounge access)

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed, City View (Club Lounge access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Day bed
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Day bed
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed (Club Lounge access)

Presidential Suite, 1 King Bed (Club Lounge access) | Living room | Flat-screen TV

Presidential Suite, 1 King Bed (Club Lounge access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Day bed
  • 175 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View | Living room | Flat-screen TV

Executive Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Day bed
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Club Lounge access)

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed (Club Lounge access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Day bed
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Premier King Room

Premium bedding, down comforters, minibar, in-room safe

Executive Premier King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe King Room

Premium bedding, down comforters, minibar, in-room safe

Executive Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Two Double Room

Premium bedding, down comforters, minibar, in-room safe

Premier Two Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe King Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Two Double Room

Premium bedding, down comforters, minibar, in-room safe

Executive Deluxe Two Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Two Double Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe Two Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive King Suite

Premium bedding, down comforters, minibar, in-room safe

Executive King Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier King Room

Premium bedding, down comforters, minibar, in-room safe

Premier King Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
2002 Jiabin Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Dongmen Pedestrian Street - 9 min walk - 0.8 km
  • Huaqiangbei - 3 min drive - 3.4 km
  • Luohu Port - 3 min drive - 3.1 km
  • Shenzhen Convention and Exhibition Center - 7 min drive - 7.7 km
  • Huanggang Border Crossing - 8 min drive - 8.2 km

Getting around

  • Shenzhen Station - 3 min drive
  • Xiangxicun Station - 4 min walk
  • Shenzhen Intl. Airport (SZX) - 39 min drive

Restaurants

  • ‪老湘村 - ‬1 min walk
  • ‪有滋有味北方饺子 - ‬1 min walk
  • ‪花都会 - ‬4 min walk
  • ‪麦咖啡 - ‬6 min walk
  • ‪梵思咖啡 - ‬2 min walk

About this property

Renaissance Shenzhen Luohu Hotel

Luxury hotel near Dongmen Pedestrian Street
Located close to Luohu Port and Huaqiangbei, Renaissance Shenzhen Luohu Hotel provides a shopping mall on site, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a banquet hall, and concierge services
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 397 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

Exterior

Shangri-La Shenzhen

  • Pool
  • Spa
  • Kids pool
  • Parking included
8.4 out of 10, Very Good, 1,002 reviews
Shangri-La Shenzhen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 129 for adults and CNY 98 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • R Bar
  • Food Studio
  • The Sky Paradise
  • Togetsukyo Restaurant

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool
  • Shopping mall
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space (6458 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height view port in door
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Down comforter
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 800 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 129 for adults and CNY 98 for children
  • Airport shuttle fee: CNY 500 per vehicle (one way)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Panglin Hotel
Panglin Hotel Shenzhen
Panglin Shenzhen
The Panglin
The Panglin Hotel
Renaissance Shenzhen Luohu
Renaissance Shenzhen Luohu Hotel Hotel
Renaissance Shenzhen Luohu Hotel Shenzhen
Renaissance Shenzhen Luohu Hotel Hotel Shenzhen

Frequently asked questions

Does Renaissance Shenzhen Luohu Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Renaissance Shenzhen Luohu Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Renaissance Shenzhen Luohu Hotel?

Self parking and extended parking are free at this property.

What time is check-in at Renaissance Shenzhen Luohu Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Renaissance Shenzhen Luohu Hotel?

Check-out is at noon.

Does Renaissance Shenzhen Luohu Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 500 per vehicle applies.

Where is Renaissance Shenzhen Luohu Hotel located?

Located in Luohu, this luxury hotel is within 2 mi (3 km) of Dongmen Pedestrian Street, Luohu Port, and Huaqiangbei. Shenzhen Convention and Exhibition Center and Huanggang Border Crossing are also within 6 mi (10 km). Xiangxicun Station is only a 4-minute walk and Wenjin Station is 11 minutes.

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Renaissance Shenzhen Luohu Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 157 out of 495 reviews
Rating 8 - Good. 225 out of 495 reviews
Rating 6 - Okay. 67 out of 495 reviews
Rating 4 - Poor. 26 out of 495 reviews
Rating 2 - Terrible. 20 out of 495 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JERRY JEN JUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location , location 4 minutes walk to metro, a lot shops a lot places to eat all variety
Stayed 1 night in Jan 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly appreciate the cake shop manager preparing a birthday cake efficiently. Thank you
Stayed 1 night in Jan 2025

8/10 Good

JATIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was moving like it was loose rest all was fine
Stayed 1 night in Oct 2024

8/10 Good

KA YI KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is a good stay!!
Stayed 1 night in Apr 2023

10/10 Excellent

Sai Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good except the pillow
Stayed 2 nights in Oct 2024

10/10 Excellent

Woon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent & helpful stay
Location is good, newly renovated, clean & comfortable. staff are most helpful. Will choose this hotel again when I next return to Shenzhen.
Stayed 1 night in Jan 2024

8/10 Good

Wing Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with two double beds in room if you opt for twin bed which is good. Note, the wifi is not an international one and you cannot connect your device with the TV via HDMI.
Stayed 1 night in Aug 2024

8/10 Good

Junlian

It’s great and friendly.
Stayed 2 nights in Jul 2023

8/10 Good

JATIN

Liked: Cleanliness, staff & service, amenities
The washroom toilet was moving and had done a write up on this but no response
Stayed 3 nights in Oct 2024

10/10 Excellent

Wan-Thai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staffs! I have concierge arrange my ride every morning so I do not need to wait for the taxi on the street.
Stayed 7 nights in Apr 2024

10/10 Excellent

Chi Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convinenet
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
No
Stayed 2 nights in Jun 2024

8/10 Good

Brandi

Liked: Staff & service, amenities
The property provided excellent service, but the rooms are old and not very clean. The property does not reflect the price charged. Upon checking the room first room had an overwhelming mold smell. We asked to be moved to another room on the 12th floor-it also smelled of mold. Then we went to a room on the 16th floor. There was no odor, but the room had a lot of black mold in the sink and shower that was still there after housekeeping came to clean. The next day we spoke to a manager, Joe, who was very helpful. We went to a larger room on the executive floor. It was just okay. Also mold in the room. I have been to Renaissance before and the rooms at Louho need major upgrading. The revolving restaurant was excellent, clean and the food was delicious. Again, excellent service, but I would not return unless there are updates.
Stayed 4 nights in Sep 2024

6/10 Okay

Fung Ting

Liked: Cleanliness, amenities, property conditions & facilities
The hotel reception staffs are very helpful and friendly. The room is clean and size is not too small but not very big. Actually the room is fine for us. Only the shower place in the bath room has water leakage problem after taking shower, and made the bath room floor very wet and slippery. I have also purchase breakfast from the hotel. The breakfast place is super full and need to line up for table for around 5-8 mins until next table available. The environment is good but no service at all. Even we tried to asking restaurant staff for help, they try to ignore us many times until we insist they come to help us. Our table got no tissue paper, no teaspoon for coffee/tea and we couldn't find any these items from buffet bench as well. Super self-service buffet breakfast and do not expect from a 5-stars hotel. Overall is ok except the dining experience.
Stayed 1 night in Aug 2024

10/10 Excellent

FUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很方便
Stayed 1 night in Dec 2024

10/10 Excellent

CHUNG HANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Hans

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

SHUN YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店有五星水準，床褥枕頭都舒服，早餐豐富
Stayed 1 night in Dec 2024

10/10 Excellent

dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Siu Cheung

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

katsuki

Stayed 2 nights in Nov 2024

2/10 Terrible

Tang

Stayed 1 night in Nov 2024

8/10 Good

Kin chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024