Palace Hotel provides an arcade/game room and more. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas.
Additional perks include:
Free self parking
Meeting rooms
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Things to do
Arcade/game room
Family friendly
Arcade/game room
Business services
Meeting rooms
Spa
Massages
Policies
Special check-in instructions
For more details, please contact the property using the information on the booking confirmation
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Palace Hotel Shenzhen
Palace Shenzhen
Shenzhen Palace Hotel
Palace Hotel Hotel
Palace Hotel Shenzhen
Palace Hotel Hotel Shenzhen
Frequently asked questions
Is Palace Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palace Hotel?
Self parking is free at this property.
Where is Palace Hotel located?
Located in Luohu, this hotel is 1.2 mi (1.9 km) from Dongmen Pedestrian Street and 2.2 mi (3.5 km) from Luohu Port. International Foreign Trade Center and The MixC Shopping Mall are also within 2 mi (3 km). Wenjin Station is 13 minutes by foot and Huangbeiling Station is 13 minutes.
Palace Hotel Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I had paid through hdfc bank credit card,amount deducted from my Bank Rs 3123.70.Show them message but Hotel Manager & staff denied that they had received payment ,they all dont know English.I reach there at 10.3 pm ,After 2 hours and 15 min I got room allotment when I paid them Cash Again,Due to that they dont rely on Expedia give them payment.They said amount will be credited in my account next day which till date Had not been reflected.I stayed 3 diiferent hotels in china,At every place there is free drinking water bottle in room but they charged 10RMB for that.so overall DON"T GO THERE. Hotel staff at reception is very non sense.
KUKKA
Stayed 1 night in Apr 2018
6/10 Okay
Brandon, Chicago
13 April 2016
Liked: Cleanliness
No complaints
Hotel was a little out of the way, besides that it was fine, no complaints
Nice as more expensive hotels. Decor matched the pictures, which is not always the case in China. Nobody spoke English, but WeChat does auto translate, I linked up with a woman at reception desk and then we could communicate.Spa on the 3rd floor is 24 hours, and prices are low.
when I arrived I had been up for 36 hours. The staff at the front desk could not speak English and when then made up the bill they put me in a double in lieu of a single queen as I had reservations for. The cost was over $42 per night which is $9 plus more than I agreed to in my reservation. When I questioned the room and the amount nobody could speak any English. I was so tired I said fine and went to bed. The next day I tried again to request that they are wrong with the amount of the room. Accept for that it was okay. The room needs repair, carpet stained, water marks on exterior walls, no TV station with English speaking (CNN), room had strong mildew smell.