The whole experience was really bad, the only thing good is the location near the Pedestrian Street, other than that it was a nightmare.
The service is really bad, very rude, almost like if they didnt want you there. Matter of fact, it should say ONLY CHINESE ARE WELCOME.
The bathroom was not working properly, told them and nothing was done.
The breakfast, was empty only a potato, and one boiled egg. One dead cockroach near the buffet area. Told them, they say to bad, nothing can be done, Almost sarcastic, call the manager and he pretended not to understand english.
Very obvious that the service and standards are way bellow to the ones you can expect in some places in deep Africa, not in Shenzhen.
Anyways, never again, not even for FREE, it can spoiled the mood of the getway with the family.