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JEN Shenzhen Qianhai By Shangri-La

4.0 star property
Hotel with bars, near Xin'an Nantou Ancient City

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JEN Shenzhen Qianhai By Shangri-La

Reception
Exterior
STUDIO(L) | Premium bedding, down comforters, individually decorated
Breakfast, lunch, dinner served; Asian cuisine, pool views
Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for STUDIO+ Twin

Premium bedding, down comforters, individually decorated

STUDIO+ Twin

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
  • 30 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for STUDIO King

STUDIO King | Premium bedding, down comforters, individually decorated

STUDIO King

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(XL)

Premium bedding, down comforters, individually decorated

STUDIO(XL)

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(L)

STUDIO(L) | Premium bedding, down comforters, individually decorated

STUDIO(L)

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO Twin

Premium bedding, down comforters, individually decorated

STUDIO Twin

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for STUDIO+ King

STUDIO+ King | Premium bedding, down comforters, individually decorated

STUDIO+ King

Highlights

Lanai
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
  • 30 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

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Exterior

DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

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The price is SAR 310
SAR 362 total
includes taxes & fees
6 Jan - 7 January 2025
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About the neighborhood

Map
No. 399 Qianwan 1st Road, Qianhai, Shenzhen-Hong Kong Corp Zone, Nanshan D., Shenzhen, Guangdong, 518054

What's nearby

  • Xin'an Nantou Ancient City - 3 min drive
  • Yifang Center - 4 min drive
  • Shenzhen University - 6 min drive
  • Shekou Ferry Terminal - 7 min drive
  • Window of the World - 9 min drive

Getting around

  • Menghai Station - 6 min walk
  • Xili Railway Station - 9 min drive
  • Shenzhen Intl. Airport (SZX) - 34 min drive

Restaurants

  • ‪星巴克 - ‬17 min walk
  • ‪新强记港式茶餐厅 - ‬2 min drive
  • ‪兰州拉面 - ‬3 min drive
  • ‪东北烧烤城 - ‬16 min walk
  • ‪138西餐馆 - ‬17 min walk

About this property

JEN Shenzhen Qianhai By Shangri-La

Upscale hotel near Xin'an Nantou Ancient City
Located close to Shekou Ferry Terminal and Shenzhen Bay Sports Center, JEN Shenzhen Qianhai By Shangri-La provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. For some rest and relaxation, visit the sauna. The on-site Asian cuisine restaurant, 开唐新派亚洲厨房, offers breakfast, brunch, lunch, dinner, and al fresco dining. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, a 24-hour front desk, and wedding services
  • Concierge services, a water dispenser, and a front-desk safe
Room features
All 369 individually furnished rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 44-inch LCD TVs with cable channels
  • Lanais, children's slippers, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (HKD 90 per day)
  • Electric car charging station on site
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 150 for adults and HKD 75 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges

Restaurants on site

  • 开唐新派亚洲厨房
  • 前海精酿
  • KOAN
  • 开唐咖啡吧

Things to do

  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Coworking space
  • Meeting rooms - 12

Outdoors

  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 44-inch LCD TV
  • Cable channels

Outdoor space

  • Lanai

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The property will be renovating from November 21 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 260 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately HKD 150 for adults and HKD 75 for children
  • Self parking fee: HKD 90 per day
  • Rollaway bed fee: HKD 260 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jen Shenzhen Qianhai By Shangri La
JEN Shenzhen Qianhai By Shangri-La Hotel
JEN Shenzhen Qianhai By Shangri-La Shenzhen
JEN Shenzhen Qianhai By Shangri-La Hotel Shenzhen

Frequently asked questions

Does JEN Shenzhen Qianhai By Shangri-La have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:00 AM–10:00 PM. The property will be renovating one of the pools from November 21 2024 to December 31 2024 (completion date subject to change).

Is JEN Shenzhen Qianhai By Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Shenzhen Qianhai By Shangri-La?

Self parking is available for HKD 90 per day.

What time is check-in at JEN Shenzhen Qianhai By Shangri-La?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at JEN Shenzhen Qianhai By Shangri-La?

Check-out is at noon.

Where is JEN Shenzhen Qianhai By Shangri-La located?

Located in Nanshan, this hotel is 1.8 mi (3 km) from Xin'an Nantou Ancient City and within 6 mi (10 km) of Shenzhen Bay Sports Center and Happy Coast. Shekou Ferry Terminal and Shenzhen Bay Park are also within 6 mi (10 km). Menghai Station is 6 minutes by foot and Qianwan Station is 6 minutes.

JEN Shenzhen Qianhai By Shangri-La Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 81 reviews" "
Rating 8 - Good. 13 out of 81 reviews" "
Rating 6 - Okay. 3 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 2 out of 81 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yee Yan Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ching On

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas Yun Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mahesh, Singapore

Excellent Location, Cleanliness, Calm & Quiet Surroundings
Stayed 2 nights in May 2024

10/10 Excellent

Ho Wing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and Cozy Hotel
Stayed 1 night in Jul 2024

6/10 Okay

Man Ting, Miami

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Hardware is good. Check in by 5 p. Room is not ready. Cleanliness is lacking. Staff need to be trained on their soft skills especially when you cater to family demographic Thanks
Stayed 1 night in Jun 2024

10/10 Excellent

Ping Lung Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Mun Yee

Stayed 1 night in Jun 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, nice food at 5F, good spa and massage service, with huge gym room, but the so called luke warm water in the pool was cold.
Stayed 2 nights in Jun 2024

10/10 Excellent

ADELA CHING YAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very new, so all the amenities are new of course. The room is very clean, the view over the cargo port was nice. Staff are very friendly. They don’t provide toothbrushes, shavers etc anymore in the room due to the sustainability law in China, but you can ask them for it, they will still provide upon request. The area at Qianhai is also new, very clean and very modern. Very different from other local area of China. It’s supposed to be a newly developed area for business hubs and higher end apartments. The hotel is very close to a nice waterfront, walkable distance, nice cool breeze. There are also quite a few new malls within 10-20 mins walk. Overall I enjoyed my stay here, reasonable price. I would come back again.
Stayed 1 night in Mar 2024

10/10 Excellent

Ho Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Dec 2023

10/10 Excellent

Chunxia

Stayed 5 nights in Oct 2023

10/10 Excellent

Ho Yee Jaclyn

Stayed 1 night in Oct 2023

8/10 Good

Priscilla

Stayed 1 night in Jun 2023

8/10 Good

Lai Ling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店是很好的，但早餐的自助餐比昆明稍遜，因為曾經在昆明住過，主要沒有生滾粥，很失望。
Stayed 1 night in Dec 2024

10/10 Excellent

Queenie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jen is a very new hotel and the environment was young and fresh compared with other hotels in Shenzhen. It’s convenient to go to the shopping malls around
Stayed 1 night in Oct 2024

6/10 Okay

Cream

Liked: Staff & service
酒店附近不方便
Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

SUN KIN KENT

Stayed 1 night in Sep 2024

10/10 Excellent

Kin chung

Stayed 1 night in Sep 2024

10/10 Excellent

Charice

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Man Kit

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

WAI SI

Stayed 4 nights in Aug 2024