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Comfort Inn

2.5 star property
Hotel in Shelby with free breakfast and a 24-hour fitness center

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Photo gallery for Comfort Inn

Lobby
Lobby
Lobby
Seasonal outdoor pool, pool umbrellas, sun loungers
Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is SAR 381
SAR 429 total
includes taxes & fees
17 Mar - 18 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard King Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Renovated in 2019
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

Country Inn & Suites by Radisson, Shelby, NC

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, (796)
The price is SAR 360
SAR 406 total
includes taxes & fees
6 Apr - 7 Apr
Country Inn & Suites by Radisson, Shelby, NC

About the neighborhood

Map
2012 E Marion St, Shelby, NC, 28150

What's nearby

  • Don Gibson Theater - 6 min drive - 7.1 km
  • Earl Scruggs Center - 7 min drive - 7.6 km
  • Atrium Health Cleveland - 8 min drive - 8.6 km
  • Shelby City Park - 8 min drive - 9.5 km
  • Catawba Two Kings Casino - 12 min drive - 14.9 km

Getting around

  • Gastonia Station - 23 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 39 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Waffle House - ‬2 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Subway - ‬5 min drive

About this property

Comfort Inn

Hotel in a shopping district, revitalized in 2019
At Comfort Inn, you can look forward to free continental breakfast, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • An electric car charging station, express check-out, and a computer station
  • Free newspapers, a water dispenser, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 76 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Renovated entire property - May 2019
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby

Frequently asked questions

Does Comfort Inn have a pool?

Yes, this property has a seasonal outdoor pool.

Is Comfort Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Inn?

Self parking is free at this property.

What time is check-in at Comfort Inn?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Comfort Inn?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Inn located?

Situated in the historical district, this hotel is 2.2 mi (3.5 km) from Moss Lake and within 6 mi (10 km) of Don Gibson Theater and Cleveland County Arts Council. Olde Tyme Courtsquare Opry and Earl Scruggs Center are also within 6 mi (10 km).

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Comfort Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 293 out of 611 reviews
Rating 8 - Good. 208 out of 611 reviews
Rating 6 - Okay. 60 out of 611 reviews
Rating 4 - Poor. 21 out of 611 reviews
Rating 2 - Terrible. 29 out of 611 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Clayborne

Liked: Cleanliness, staff & service, property conditions & facilities
this is a great place to stay, there are a lot of workers in the area rebuilding after the disaster. the staff are extremely friendly and care about keeping the hotel clean. can highly recommend ahead of the more expensive options close by.
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at check in. Breakfast was good. Staff very friendly at each interaction. Definitely will stay again when in the area!
Stayed 1 night in Feb 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and obvious improvements are being worked on. Beds were comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and helpful staff
Stayed 1 night in Dec 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities
Other than the facility showing its age. It was clean, the staff were very friendly and attentive, the area is convenient with food options close by and a shopping mall right next door. There is a grocery store near by as well.
Stayed 2 nights in Feb 2025

2/10 Terrible

BRIAN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had three rooms and non of them had Hot Water plus the walls are paper thin so you hear everything.
Stayed 4 nights in Feb 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
5 day stay, Very friendly and capable staff. Clean and well kept, typical yet well managed bfast room. Great coice for the money.
Stayed 5 nights in Dec 2024

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 1 night in Dec 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay because it was close to downtown and affordable, plus the mall is close by.
Stayed 1 night in Nov 2024

6/10 Okay

Randy

Liked: Staff & service
Someone was smoking weed and the hallway smelled horrendous. The dining room was way to small for the number of people staying at this hotel. There was no where to sit. Also, no fresh fruit.
Stayed 1 night in Feb 2025

10/10 Excellent

Funso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

2/10 Terrible

Stephanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The employees we interacted with were pleasant and very nice but this was the dirtiest hotel room I have ever stayed. The room smelled like a smoking room. There was a film on everything. The walls had splashes of spilled drinks all over them. Sticky drops on the floor before entering. Some sort of rubber mat thing in the bottom of the tub. This room hasn’t been deep cleaned in YEARS. It was truly disappointing as I read all of the reviews and thought I had made a good choice. The only way to remedy this is to gut the place and start over.
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Liked: Cleanliness
N/a
Stayed 1 night in Jan 2025

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and the staff was exceptionally friendly and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel
The room was dingy looking, the woman at the front was very kind and even let me switch rooms.
Stayed 1 night in Oct 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Nice staff. Quick check in.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My father and i stayed there for the first time. Check in was easy and fast. Room was great. Waffle maker was fun and breakfast was delicious. Staff was more than friendly and helpful. Will definately stay there next year. Thank you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prices stay the staff was friendly and the breakfast is great. Will stay there again.
Stayed 2 nights in Jun 2024

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Jun 2024

10/10 Excellent

amanda

Liked: Staff & service, room comfort
Room was comfortable everything worked great. Bathroom needs some updates though. Pool was unusable!
Stayed 3 nights in Oct 2024

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properly was excellent they even had grills and picnic benches.
Stayed 3 nights in Aug 2024

8/10 Good

Howard

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Experiences
Very clean and staff was both friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located between two main Shelby streets, this hotel is much quieter than I expected. It's adjacent to an older shopping mall, and there are plenty of nearby dining options. The hotel itself has been renovated/updated inside and was perfect for my one time stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, amenities, property conditions & facilities
I didn't even stay i accidentally went to the wrong hotel and checked in. Now i cant get my money back, poor customer service.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
I’ll stay here again
Stayed 1 night in Jul 2024