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"The hotel staffs were friendly. We remembered a staff name krystal who give us the attention we need when check in to the hotel. The next day, she remember us when we ask for pillow. Excellence service."

"The White Swan hotel has upgraded and renovated over the last few years and the result is amazing: an elegantly designed, professionally and warmly run hotel, filled with art in the halls and lobby, with delicious buffet or a la carte breakfasts and other meals. There is also a tasteful bar with night views of the city across the river and a lovely outdoor swimming pool and hot tub. Beautiful rooms feature great city or river views and super comfortable beds and bedding made for great rest between outings in this huge bustling city. The hotel’s location between the river and the old European quarters called the Shamian district, brings history and contemporary life together. This area is beautifully landscaped, and is filled with cafés and shops and bronze sculptures of daily life and leisure for children and adults. I look forward to returning. The only recommendation I have is that the front desk staff should know what a cultural treasure of international quality the modern museum right across the river is and have information, especially for foreign guests, about the small ferry from Ma Tou - a five minute walk from the hotel’s 1st floor entrance - which, for 2 yuan, takes one right across the river to the museum (which is three museums on one). Thank you, White Swan’s excellent staff, from bellboys and concierge, to front desk and restaurant staff and housekeeping."

"This was my second stay at Soluxe, and once again, the staff provided excellent service. The breakfast selection was great, and I’ll definitely be booking again next year."

"we loved the convenient location of the hotel,The room was nice and comfortable, all the staff did a great job,Especially the reception supervisor Carman Lin, who was very friendly and took care of our needs. we will definitely stay again."

"Beautiful hotel and outstanding service worthy of the Rosewood brand. "

"Love this hotel! We were upgraded to a larger room. Hotel is connected to a mall with lots of eating option in the lower level. Stayed for 3 nights and will surely come back again. First time staying in a Oriental Mandarin Hotel, and it didn’t disappoint. Wonderful staff! Will try other Mandarin Hotel in other parts of the world."

"Staff is excellent. "

"Since 2013, I have been visiting and staying at this hotel and it is among the top hotels in Guangzhou. The front desk features one of the best staff members, an Indian gentleman named Mr. Kulvir."

"Good "