4/10 Poor
Patrick
26 June 2023
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay at this property. With an early flight out, we chose this hotel for several reasons: gym, pool, airport shuttle, and bar. The gym and pool were not in this hotel. You had to walk to another nearby hotel and pay to use the pool and gym-almost $15 each USD. The bar was non-existent. There was a bar in the nearby hotel, but the service was terrible. They told us to sit in the lobby and they would serve us, but then they never came to take our order. After waiting over 1/2 hour, we finally found someone and helped them look through the bar contents to make a gin and tonic. The restaurant in the nearby hotel had very good food but it was very expensive. Over $50 USD for lunch. The roads around the hotel were flooded because of recent rains. When we came down in the morning to catch our previously booked shuttle bus to the airport, we were told the bus was cancelled. They said we had to call a cab and cover the cost ourselves. We just made our flight. Very frustrating all around.