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Starr Hotel

4.5 star property
Luxury hotel with a fitness center and a 24-hour front desk

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Photo gallery for Starr Hotel

Exterior
Breakfast, lunch and dinner served
In-room safe, desk, blackout drapes, iron/ironing board
Fridge, microwave, stovetop, coffee/tea maker
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for 2 Bedrooms

2 Bedrooms | Living area | TV

2 Bedrooms

Highlights

Air conditioning
Kitchenette
Refrigerator
TV
Washer/dryer
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 90 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premier Studio (Twin Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Premier Studio (Twin Bed)

Highlights

Air conditioning
Kitchenette
Refrigerator
TV
Washer/dryer
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio Queen

Deluxe Studio Queen | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Studio Queen

Highlights

Air conditioning
Kitchenette
Refrigerator
TV
Washer/dryer
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

TV

Deluxe Suite

Highlights

Air conditioning
Kitchenette
Refrigerator
TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Studio (Double Room )

Premier Studio (Double Room ) | In-room safe, desk, blackout drapes, iron/ironing board

Premier Studio (Double Room )

Highlights

Air conditioning
Kitchenette
Refrigerator
TV
Washer/dryer
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Suite

Premier Suite | Living room | TV

Premier Suite

Highlights

Air conditioning
Kitchenette
Refrigerator
TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Family Suite

Highlights

Air conditioning
Kitchenette
Refrigerator
TV
Washer/dryer
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 68 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Parent-child Suite

In-room safe, desk, blackout drapes, iron/ironing board

Family Parent-child Suite

  • Sleeps 3
  • 2 Double Beds

View all photos for Two Bedroom Premier

In-room safe, desk, blackout drapes, iron/ironing board

Two Bedroom Premier

  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Suite - 2-Room (1 Living Room)

In-room safe, desk, blackout drapes, iron/ironing board

Suite - 2-Room (1 Living Room)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Suite

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite - 1-Room (1 Living Room)

In-room safe, desk, blackout drapes, iron/ironing board

Suite - 1-Room (1 Living Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Trendy Family Suite

In-room safe, desk, blackout drapes, iron/ironing board

Trendy Family Suite

  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite

In-room safe, desk, blackout drapes, iron/ironing board

Premier Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Queen

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Studio Queen

  • Sleeps 2
  • 1 Double Bed

View all photos for Trendy Premier Suite Twin

In-room safe, desk, blackout drapes, iron/ironing board

Trendy Premier Suite Twin

  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Premier Suite Twin

In-room safe, desk, blackout drapes, iron/ironing board

Premier Suite Twin

  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Deluxe Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
No. 386 Zhijiang West Road, Jing'an, District, Shanghai, PVG, 200070

What's nearby

  • West Nanjing Road - 4 min drive - 3.6 km
  • Nanjing Road Shopping District - 4 min drive - 4.2 km
  • People's Square - 5 min drive - 4.5 km
  • Jing'an Temple - 5 min drive - 5.5 km
  • The Bund - 8 min drive - 7.3 km

Getting around

  • North Zhongshan Road Station - 9 min walk
  • Shanghai Railway Station - 14 min walk
  • Hongqiao International Airport (SHA) - 31 min drive

Restaurants

  • ‪好享来面馆 - ‬1 min walk
  • ‪吴茂兴本帮面 - ‬5 min walk
  • ‪味之都 - ‬4 min walk
  • ‪西安张记肉夹馍 - ‬1 min walk
  • ‪巴顿火锅 - ‬4 min walk

About this property

Starr Hotel

Luxury hotel near Nanjing Road Shopping District
Take advantage of a grocery/convenience store, shopping on site, and dry cleaning/laundry services at Starr Hotel. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • Access to a nearby health club, an elevator, and 1 meeting room
  • A 24-hour front desk, luggage storage, and multilingual staff
  • A front-desk safe, a porter/bellhop, and concierge services
Room features
All 215 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with cable channels
  • Kitchenettes, refrigerators, and microwaves

Languages

Chinese (Mandarin), English

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Fairfield by Marriott Shanghai Jingan

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  • Free WiFi
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SAR 221 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Rice cooker
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Starr Hotel
Starr Shanghai
Starr Hotel Hotel
Starr Hotel Shanghai
Starr Hotel Hotel Shanghai

Frequently asked questions

Is Starr Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Starr Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Starr Hotel?

Check-out is at noon.

Where is Starr Hotel located?

Located in Jing'an, this luxury hotel is within 3 mi (5 km) of Daning Lingshi Park, Nanjing Road Shopping District, and People's Square. Brilliance Shimao International Plaza and Jade Buddha Temple are also within 2 mi (3 km). North Zhongshan Road Station is 9 minutes by foot and Zhongxing Road Station is 10 minutes.

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Starr Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 44 out of 130 reviews
Rating 8 - Good. 65 out of 130 reviews
Rating 6 - Okay. 13 out of 130 reviews
Rating 4 - Poor. 2 out of 130 reviews
Rating 2 - Terrible. 6 out of 130 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tok Heng

Liked: Cleanliness, amenities, property conditions & facilities
The room layouts is nice, the restaurant menu with limited choice, it should add some western food items
Stayed 3 nights in Oct 2023

8/10 Good

Tok Heng

Liked: Cleanliness, property conditions & facilities, communication
The WIFI in the room unable to login
Stayed 2 nights in Sep 2023

10/10 Excellent

Yongan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
The experience is amazing. The staff is very nice. When I headed for the next stop, they gave me a ride to avoid my subway trip with a big luggage. The hotel has in-unit washer and dryer.
Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

CHENGEN

Liked: Staff & service, property conditions & facilities, room comfort
設備齊全, 地點方便, 環境較舊一點
前台跟門口的服務員都很友善, 房間設備也很齊全, 提供洗衣粉可以洗衣服非常方便, 靠近商場跟地鐵站也很方便, 但家具有點老舊, 房間剛進門有很重的煙味, 這點比較沒那麼好, 整體來說還算舒適
Stayed 1 night in Sep 2020

8/10 Good

Tseng, 台北

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很大，房內設施完善。
Stayed 2 nights in Nov 2019

8/10 Good

Hyeon Mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
근처에 과일가게, 편의점, 훠궈집 있어서 편리했어요
Stayed 2 nights in Jan 2020

8/10 Good

HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Ann, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at service apartments it provides the service and the flexibility of our own laundry facility and kitchen. Close to station.
Stayed 4 nights in Dec 2019

6/10 Okay

Yen-Chang

Disliked: Cleanliness, staff & service
櫃檯服務人員態度很散漫！客房維護很差
Stayed 3 nights in Dec 2019

8/10 Good

ricardo marce

Liked: Staff & service, room comfort
Disliked: Cleanliness
No es un hotel de lujo pero tiene su comodidad
Estuvimos 5 días ahí tiene puntos favorables y otros no tanto pero en general Si te lo recomendaría vale el precio con la calidad que se paga es un hotel que brinda bastante servicios
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the metro station, making transporting around the city very easy. The hotel was clean, spacious and had a kitchen with pots. Hotel employees spoke English. Surrounding restaurants spoke little to no English but were helpful.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
すべてにおいてとてもよかった。
Stayed 1 night in Nov 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원태도 친절 , 청결함 , 지하철역 가까움 , 주변 편의시설 다양함
Stayed 3 nights in Oct 2019

10/10 Excellent

BOON KOOI

Liked: Cleanliness, property conditions & facilities, room comfort
隔音差，其他不错
房间隔音比较差，其他都蛮不错，还有洗衣机、电子炉。
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
両替が出来なかったこと
Stayed 3 nights in Sep 2019

8/10 Good

Lynn

交通がそっと便利です。部屋が綺麗ですが、ちょっとトイレに臭いがあります。体重計が置いてあるので、荷物の重さを測るには助かりました。
Stayed 4 nights in Sep 2019

2/10 Terrible

Pat

Disliked: Staff & service, amenities, property conditions & facilities
Reason I stayed there was full access to an external gym nearby. The opened up a kids room on B1 and called it a gym. 2 treadmills and it's a gym room. Absolute joke. I'll never stay here again.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godkänt
Hotellet var bra placerat.Butker,tunnelbana,restauranger var det många av. Hotellrummet var fantastiskt. Utrustat med det mesta, sov skönt i sängen. Blev trevligt bemött,talade engelska
Stayed 4 nights in Jul 2019

8/10 Good

QT, San Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and I love the laundry machine inside the room. Love the suite room. Very spacious. Will come back again
Stayed 2 nights in Jul 2019

10/10 Excellent

Nattida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
They have washer in room and room is spacious. But there was dirt on our bed.
Stayed 2 nights in Jun 2019

8/10 Good

AndewS, 日本

Liked: Cleanliness, amenities, property conditions & facilities
You can expect more than what you paid for. Station is close and there are many choices to eat around the hotel. Room is spacious and fully equipped. Breakfast is not impressive but it's decent. Only problem you may have is when taking taxi back to the hotel from far locations due to minor loaction.(you can still try to mention the station name though) Oveall, I wa squite satisfied.
Stayed 2 nights in Jun 2019