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Sheraton Shanghai Waigaoqiao Hotel

4.5 star property
Luxury Shanghai hotel in Pudong with 3 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Shanghai Waigaoqiao Hotel

Exterior
3 restaurants, lunch, dinner served; international cuisine
View from room
Lobby
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pool
  • Room service
  • 24/7 front desk
The price is SAR 251
SAR 293 total
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Harbor View

View from room

Room, 2 Double Beds, Harbor View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 46 sq m
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Harbor View

View from room

Room, 1 King Bed, Harbor View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 46 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

View from room

Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 46.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Premier Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

View from room

Executive Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Shower/tub combination
Private bathroom
Hair dryer
Bathrobes
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Shanghai Marriott Hotel Pudong East

Pool
Hot Tub
Parking included
Free WiFi
9.0 out of 10, Wonderful, (164)
The price is SAR 386
SAR 450 total
includes taxes & fees
1 Jan - 2 January 2025
Shanghai Marriott Hotel Pudong East

About the neighborhood

Map
28 Jilong Road, Waigaoqiao Bonded Area, Shanghai, Shanghai, 200131

What's nearby

  • Waigaoqiao Free Trade Zone - 3 min drive - 2.5 km
  • Fudan Univeristy - 12 min drive - 12.6 km
  • The Bund - 18 min drive - 19.0 km
  • Oriental Pearl Tower - 20 min drive - 20.3 km
  • Nanjing Road Shopping District - 21 min drive - 22.2 km

Getting around

  • Jilong Road Station - 5 min walk
  • Nanxiang North Railway Station - 24 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 35 min drive

Restaurants

  • ‪星巴克 - ‬8 min walk
  • ‪上海富豪会展公寓酒店 - ‬8 min walk
  • ‪梓亭 - ‬7 min walk
  • ‪谭火锅 - ‬13 min walk
  • ‪星巴克 - ‬8 min walk

About this property

Sheraton Shanghai Waigaoqiao Hotel

Luxury hotel located in Pudong
You can look forward to a garden, a playground, and dry cleaning/laundry services at Sheraton Shanghai Waigaoqiao Hotel. Indulge in a massage at Shine SPA, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, international cuisine, and golf course views. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), a free theme park shuttle, and self parking (surcharge)
  • An electric car charging station, express check-out, and a computer station
  • Tour/ticket assistance, a ballroom, and a banquet hall
Room features
All 451 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and bathrobes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 47-inch LCD TVs with satellite channels
  • Recycling, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CNY 56 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: CNY 208 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Bay Leaf
  • Miyabi
  • Yue
  • Lobby Lounge

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Free theme park shuttle
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 7 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 47-inch LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 288.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 208 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way)
  • Self parking fee: CNY 56 per day
  • Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shanghai Sheraton Waigaoqiao Hotel
Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao Hotel
Sheraton Waigaoqiao
Sheraton Waigaoqiao Hotel
Waigaoqiao
Waigaoqiao Hotel
Waigaoqiao Shanghai
Sheraton Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao Hotel Hotel
Sheraton Shanghai Waigaoqiao Hotel Shanghai
Sheraton Shanghai Waigaoqiao Hotel Hotel Shanghai

Frequently asked questions

Does Sheraton Shanghai Waigaoqiao Hotel have a pool?

Yes, this property has an indoor pool.

Is Sheraton Shanghai Waigaoqiao Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Shanghai Waigaoqiao Hotel?

Self parking is available for CNY 56 per day.

What time is check-in at Sheraton Shanghai Waigaoqiao Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sheraton Shanghai Waigaoqiao Hotel?

Check-out is at noon.

Does Sheraton Shanghai Waigaoqiao Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 500 per vehicle applies.

Where is Sheraton Shanghai Waigaoqiao Hotel located?

Located in Pudong, this luxury hotel is 1.5 mi (2.3 km) from Waigaoqiao Free Trade Zone and 2.8 mi (4.5 km) from Huangpu River. Yangtze and Shanghai Museum of Glass are also within 9 mi (15 km). Jilong Road Station is 5 minutes by foot and North Waigaoqiao Free Trade Zone Station is 6 minutes.

Sheraton Shanghai Waigaoqiao Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 66 out of 133 reviews" "
Rating 8 - Good. 46 out of 133 reviews" "
Rating 6 - Okay. 10 out of 133 reviews" "
Rating 4 - Poor. 8 out of 133 reviews" "
Rating 2 - Terrible. 3 out of 133 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

YING

Disliked: Cleanliness
Stayed 2 nights in Apr 2024

2/10 Terrible

YING

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has No air conditioning, no air exchange. Window has to be opened to get fresh air. Once window opened it's very noisy day and night because close to port. Shocked for the name of Sheraton.
Stayed 1 night in Apr 2024

8/10 Good

A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Modern hotel
This is a great hotel and very modern. The rooms were spacious and very comfortable. The wifi was not good at all but it never is in China.
Stayed 3 nights in Oct 2023

10/10 Excellent

Yijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Xing

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Allen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Luthfi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room with a city view
Room was nice and clean. Beautiful city view among business district.
Stayed 2 nights in Aug 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for Family
Great Hotel. 100% Family friendly.
Stayed 2 nights in Jun 2019

6/10 Okay

Renuka D.

Not good
Stayed 1 night in Mar 2019

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in the Free Trade Zone; close to line 6 of Shanghai Metro
Stayed 1 night in Nov 2018

4/10 Poor

Susan, Boston

Liked: Cleanliness, room comfort
Disliked: Staff & service
The concierge staff was not very helpful. My colleague's luggage was lost and we could not get helpful advice on where to shop for replacement clothes. The Bay Leaf Café food was dreadful.
Stayed 2 nights in Oct 2018

10/10 Excellent

ILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for business stay
Solid choice if you are in the area on business. Clean, comfrtable and the breakfast is good. Probably less optimal if you are in Shanghai for sightseeing - it is quite far from the city center.
Stayed 1 night in Oct 2018

4/10 Poor

Kimberly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Customer Service at it’s worst
We booked this hotel on the pretense of a shuttle being provided for a Disney Trip we have been planning. We found out once we arrived that there was not shuttle and the airport service they offer costs more than hailing a taxi yourself. The hotel is almost an hour away from anything in the city or Disney so it was not feasible for us to stay there without these amenities as the time and money was more than we planned for. The hotel staff had no solutions to the problem and acted like they really didn’t care. She said no we don’t offer those things. We stayed only one night because it was so late by the time we arrived. I said we would only be staying one night if our reservation and the lady at the desk said ok you will not be refunded. Customer service was not at its best here and yes I understand what Hotels.com says about cancellation and refunds but I expected a lot more from a Sheraton hotel. I would not recommend this hotel if you’re hoping to enjoy the city of Shanghai or Disneyland.
Stayed 3 nights in Sep 2018

10/10 Excellent

Ronald, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property, but the location was farther from the Airport than I thought.
Stayed 1 night in Jun 2018

10/10 Excellent

Deelicious, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel
Just perfect, couldnt fault it. Fabulous modern room, best night sleep ever! Staff friendly and helpful. Convierge exvellent.
Stayed 1 night in Jul 2018

10/10 Excellent

Inessoriaqua, Tucuman,Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel , far from de City Center
This is a beautiful hotel, but it is far from de City Center. Nice Reception staff
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
I was impressed with good services by the Hotel GM, Alex by taking care of my luggages to the room when I checked in after midnight with no doorman available. The room is great, nice size and comfortable.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comtable hotel at reasonable price
Gym, Jacuzzi, swimming facilities are at good standard at this price. I m pretty satisfy with this quality of hotel. Thankyou Sheraton.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service! Comfortable and spacious room! Nice views from room.
Stayed 1 night in Mar 2018

10/10 Excellent

Wilcox

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a wonderful experience and stay
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we just checked in on the first day found an apple charger on the desk. After we went out to eat and came back it was gone. The cleaning staff snuck in and took it, when we are not in the room but we still had the card key in the room (shows occupied). The staff tried to take it for her own gain, this is a serious security problem I really hope no one else loose anything in the room. So we called up the manager told them the situation, they apologized sincerely and gave us fruit basket as gratitude. I have to say this is hotel is relatively new, but the build quality is not very good. The public bathroom even missing locks at the toilets. Far away from city center, but for business is good.
Stayed 3 nights in Oct 2017

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at sherathon shanghai
this sheraton hotel has it all service and excelent quality installations, its a good location near subway station line 6 just be careful with fake taxi drivers at airport or train station since this hotel is kind of far from downtown
Stayed 3 nights in Jun 2017