Maxx by Steigenberger on the Bund Shanghai

3.5 star property
Family-friendly Shanghai hotel in Downtown Shanghai with a fitness center

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January 2025

Photo gallery for Maxx by Steigenberger on the Bund Shanghai

Exterior
Shanghai Studio with River View | View from room
Bund Suite River View | View from room
Meeting facility
Elevator

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

Shanghai Studio

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

Shanghai Studio (Twin bed)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillowtop bed
  • 32 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Shanghai Suite River View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Shanghai Studio with City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillowtop bed
  • City view
  • Sleeps 3
  • 1 King Bed

Shanghai Studio with River View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillowtop bed
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Shanghai Studio Tatami

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillowtop bed
  • Sleeps 3
  • 1 King Futon

Bund Studio

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillowtop bed
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Bund Suite River View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 43 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Shanghai Deluxe with River View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillowtop bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Bund Deluxe

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillowtop bed
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Shanghai Studio Family

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
1 East Jinling Road, Shanghai, Shanghai, 200002

What's nearby

  • Yu Garden - 7 min walk - 0.6 km
  • Nanjing Road Shopping District - 12 min walk - 1.0 km
  • The Bund - 13 min walk - 1.1 km
  • People's Square - 2 min drive - 1.8 km
  • Oriental Pearl Tower - 7 min drive - 6.7 km

Getting around

  • Shanghai South Railway Station - 14 min drive
  • Yuyuan Garden Station - 14 min walk
  • Hongqiao International Airport (SHA) - 30 min drive

Restaurants

  • ‪The Fellas - ‬3 min walk
  • ‪Napa Wine Bar& Kitchen - ‬2 min walk
  • ‪Goodfellas - ‬3 min walk
  • ‪美味饮食店 - ‬4 min walk
  • ‪老正和 - ‬2 min walk

About this property

Maxx by Steigenberger on the Bund Shanghai

Boutique family-friendly hotel near The Bund
Close to Yu Garden and Nanjing Road Shopping District, Maxx by Steigenberger on the Bund Shanghai provides a library, dry cleaning/laundry services, and car rentals on site. The on-site Asian cuisine restaurant, Cafe DongXi, offers breakfast, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and a 24-hour front desk
  • Free newspapers, 1 meeting room, and a front-desk safe
Room features
All 162 rooms include comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch HDTVs with cable channels and DVD players
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: CNY 198 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Cafe DongXi

Things to do

  • Fitness center

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (969 square feet)
  • Meeting room

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 500 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Orient Suites
Suites Orient
Suites Orient Bund Shanghai
Suites Orient Hotel
Suites Orient Hotel Shanghai Bund
Les Suites Orient Hotel Shanghai
Suites Orient Bund Shanghai Hotel
Suites Orient Bund Hotel
Suites Orient Bund
Les Suites Orient Bund Shanghai
Les Suites Orient Bund Shanghai
Maxx by Steigenberger on the Bund Shanghai Hotel
Maxx by Steigenberger on the Bund Shanghai Shanghai
Maxx by Steigenberger on the Bund Shanghai Hotel Shanghai

Frequently asked questions

Is Maxx by Steigenberger on the Bund Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Maxx by Steigenberger on the Bund Shanghai?

This property doesn't offer parking.

What time is check-in at Maxx by Steigenberger on the Bund Shanghai?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Maxx by Steigenberger on the Bund Shanghai?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Maxx by Steigenberger on the Bund Shanghai located?

This family-friendly Shanghai hotel is located on the riverwalk, within a 15-minute walk of Yu Garden, The Bund, and Nanjing Road Shopping District. Oriental Pearl Tower is 2.1 mi (3.4 km) away. Yuyuan Garden Station is 14 minutes by foot and East Nanjing Road Station is 15 minutes.

Maxx by Steigenberger on the Bund Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1000 reviews" "
Rating 8 - Good. 300 out of 1000 reviews" "
Rating 6 - Okay. 63 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia, Gardiner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly friendly and helpful. The location is superb!
Stayed 7 nights in Aug 2021

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very helpful!
It was a great stay. Very clean, great view and staff were very efficient, helpful and accomodating.
Stayed 1 night in Aug 2021

6/10 Okay

Trevor

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Looking tired
Despite an upgrade at check in the service was very patchy, no bath robes until day 2, no one a seeing phone for ages etc. A classic building but looking tired, fake speaker by tv had collapsed in revealing nails, exposed and antique plugs, rattling air con etc. The one thing it has going for it is location
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

tom

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank You
Thanks to Xin Chi at reception for a very kind welcome, and to the rest of the staff for a nice stay.
Stayed 1 night in Feb 2021

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Yixuan

Stayed 1 night in Nov 2020

4/10 Poor

Justin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing
They could not find my booking and played to blame game took me over 45 minutes to check in. Was a tight booked trip really did not have time for this inconvenience.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was amazing, the bed was really comfy. Breakfast was ok, but other than that, everything was really great, would definitely stay again.
Stayed 1 night in Sep 2020

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Literally ON the Bund.
Brilliant hotel that couldn’t be any closer to the Bund if it tried-wonderful. A great suite with a gorgeous view of the Bund itself. Bathtub in room is a decent size considering it’s Asia (some tubs are kinda small).
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The establishment and facilities are a bit old, but the service staff is friendly. The view from the room is also excellent.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

The room is well decorated and clean. However, the hotel management needs to step up their games. It took almost one hour queuing in line before I could check in, which I According to the staff, it was because there was a sudden surge of booking, which didn't make sense to me.
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast. Staffs are helpful. We got an excellent view of the bund. Price is more than reasonable.
Stayed 2 nights in Aug 2020

8/10 Good

KUN

Stayed 2 nights in Jul 2020

6/10 Okay

P, Honolulu

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
The hotel is located at a very convenient spot, within a short walking distance to the metro station and the Bund is at your doorstep. Great view from the room and restaurant. However the facilities were not well maintained and cleanliness was not up to scratch. Staffs at the reception were not particularly pleasant and did not leave a great impression.
Stayed 7 nights in Jul 2020

6/10 Okay

NUTSUDA

Liked: Cleanliness, room comfort
Average hotel
Old room. Tried to order room service at 22.00 but they said there were no staff working (despite the menu saying it was still within working hours). Breakfast was average. Only good thing was location.
Stayed 2 nights in Jun 2020

10/10 Excellent

LINJIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

4/10 Poor

Lars

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Need to get up in service level again.
the hotel a good location, but it's not neer to be a 5 star hotel. the room's are getting old and need to be fix. the breakfast is so bad, and it's clearly to see that the try to save money becaurs it have been a bad year. bread was 1-2 days old, there was also only 2 persons to do the service and they was not able to do this work alone, i was waiting 45 minutes to get breakfast but it did not come, and i need to go to the airport. i hope the hotel can get the service back to normal again but now i will not go there
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not exactly a 5-star hotel
The location of the hotel is great, right on the Bund. The size of the room okay and we had a decent view of the river. The hotel is a little older than we expected. The service was completely lacking. Maybe it was because of Covid-19 and they had a back up team servicing the hotel. The front desk guy spoke great English, but not that friendly. We ordered breakfast and what came was completely different, two days in a row and it wasn't even that good. Meh.
Stayed 2 nights in Apr 2020

8/10 Good

Tuvia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location- very convenient
A big hotel Well located on the Bund Large rooms Good and versatile breakfast Yet, nothing memorable
Stayed 7 nights in Nov 2019

10/10 Excellent

Ishtiaq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Service!
Excellent location and service. The breakfast was outstanding with a wide choice of cuisines. One thing they could improve is the lighting in the lobby.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was excellent, Location is at bund, wonderful view of river side from room.
Stayed 1 night in Jan 2020

10/10 Excellent

Keith, Seoul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs, clean rooms, nice view from the room.
Stayed 1 night in Jan 2020