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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Unwind with a cup of coffee or cool off by the pool. Enjoy an unforgettable getaway near Wilderness at Smokies.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Lobby
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
The price is SAR 176
SAR 199 total
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Quality Inn & Suites Sevierville - Pigeon Forge

Pool
Hot Tub
Breakfast included
Pet friendly
7.2 out of 10, Good, (1009)
The price is SAR 219
SAR 247 total
includes taxes & fees
2 Feb - 3 Feb
Quality Inn & Suites Sevierville - Pigeon Forge

About the neighborhood

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876

What's nearby

  • Dolly Parton Statue - 2 min drive
  • Wild WaterDome - 2 min drive
  • Soaky Mountain Waterpark - 3 min drive
  • Wilderness at the Smokies - 3 min drive
  • Sevierville Convention Center - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬4 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Cracker Barrel - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel near Island at Pigeon Forge
Close to Wilderness at the Smokies, SureStay Plus Hotel by Best Western Sevierville has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • Coffee/tea in the lobby, an elevator, and a 24-hour front desk
  • Smoke-free premises
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 80 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Seasonal outdoor pool

Family friendly

  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

Does SureStay Plus Hotel by Best Western Sevierville have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM. The pool is closed seasonally each year from October 30 to May 22.

Is SureStay Plus Hotel by Best Western Sevierville pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Plus Hotel by Best Western Sevierville?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Sevierville?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at SureStay Plus Hotel by Best Western Sevierville?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Sevierville located?

Located in the heart of Sevierville, this hotel is within 1 mi (2 km) of Wild WaterDome and Wilderness at the Smokies. Soaky Mountain Waterpark and Dolly Parton Statue are also within 1 mi (2 km).

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 431 out of 1003 reviews" "
Rating 8 - Good. 280 out of 1003 reviews" "
Rating 6 - Okay. 143 out of 1003 reviews" "
Rating 4 - Poor. 80 out of 1003 reviews" "
Rating 2 - Terrible. 69 out of 1003 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gordon, Knoxville

Business traveler
Liked: Amenities, property conditions & facilities
The staff do an excellent job here. Very professional.
Stayed 4 nights in Jan 2025

6/10 Okay

Kelly

Traveled with family
Disliked: Amenities
Central to area attractions at a very reasonable rate. Bed was extremely hard and we requested over head bathroom lightbulb be replaced but that never happened (we were there 3 nights).
Stayed 3 nights in Jan 2025

6/10 Okay

Marco

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room was not clean on the time of our arrival. Hair and trash in the bathroom. Walls and floors were dirty. I had to ask the staff to clean my room. The staff were very nice and friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
The sweet lady working the front desk who checked us in was very nice and welcoming. I was really impressed with her!
Stayed 1 night in Jan 2025

6/10 Okay

Susan

Traveled with partner
Liked: Staff & service
The beds were hard as plywood. The sink faucet splashed everywhere when turned in. No counterspace in the bathroom. Lots of choices for breakfast, but waa cold.
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Stayed 1 night in Dec 2024

6/10 Okay

Hunter

Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service sucked hair in bed
Stayed 4 nights in Dec 2024

10/10 Excellent

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This place is convenient we drove maybe 20 minutes to Gatlinburg/Pigeon Forge. Location wise it was good. The room isnt huge but it worked out for us we didnt really mind it. I loved that i could get coffee all the time. The staff was great id definitely recommend going here it also is budget friendly! This was our first time out in the area so it was good to find a clean place where it was affordable! I definitely would stay here again on our next trip!
Stayed 4 nights in Dec 2024

10/10 Excellent

Velma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Great place and clean rooms!
Stayed 2 nights in Dec 2024

8/10 Good

Shawn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was close to everything and was quite at night.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel and very clean the staff was very friendly and helpful. We would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Marcina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good breakfast and beds are comfortable. Seemed a little short staffed because there was never one at front when you came in or left or even during breakfast. But when the did come they where very nice and polite. Will definite stay again
Stayed 2 nights in Dec 2024

8/10 Good

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sally

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place, staff was nice. Had everything you need such as lotions, soaps, and hair dryer.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lance

Liked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

Joy

Liked: Staff & service, amenities, property conditions & facilities
This hotel is convenient to many different stores and the staff was efficient in their job roles. The room door do have an inch and a half gap underneath them and there is much sound that does travel into room because of that. Otherwise I was satisfied with my stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hospitality, only would recommend fixing the back entrance door. Damaged my foot trying to enter the hotel.
Stayed 4 nights in Dec 2024

2/10 Terrible

Jon

Stayed 4 nights in Nov 2024

10/10 Excellent

Kayla

Stayed 2 nights in Sep 2024

10/10 Excellent

Seth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean. The staff could've been a bit friendlier, but overall a good experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel everytime I travel through TN.
Stayed 1 night in Dec 2024

4/10 Poor

Troy

Traveled with partner
Disliked: Amenities
Tv did not pick up anything. Bathroom not clean and shower has mold Will not return here. I guess if you want a cheap price and don’t care it’s fine. I’m done looking for deals
Stayed 2 nights in Nov 2024

6/10 Okay

Janette

Traveled with partner
Liked: Cleanliness, staff & service
It just to small for my likes. But if all you want to do is sleep and sleep on a hard bouncy bed.
Stayed 2 nights in Nov 2024

6/10 Okay

Victoria

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Place is quite non smoking 😭
Stayed 1 night in Nov 2024