This property is managed by Vacasa, so the communication was a little confusing between the VRBO and Vacasa platforms.
The code to unlock the house was unnecessarily long and took a few tries to get right.
The house is up a mountain. Mileage wise, it's not far from the Great Smoky National Park and places in Pigeon Forge, but it is a good 30 minute drive to get anywhere from here (even just coffee), and we often needed to allow 50-60 minutes to get to places we thought would be 30 minutes away when booking.
The shooting game in the game room didn't work. The mattress cover on the sofa bed was visibly dirty. The lower deck had nails popping up and cut our feet. The thermostat for the lower level was wonky and the air conditioning kept running even though it was at temperature. We actually turned the a/c off and the heat on twice because the downstairs had gotten so cold (down to 62 one morning, when it was set to 70 and it was over 80 outside).
I'm being picky, but all these little things added up. Really, it is a nice house, and we enjoyed the pool table, golf game, and air hockey. The kitchen was adequate and the outdoor decks were nice. It was nice to have a washer/dryer and 2 full bathrooms.