Search Chalets in Serrate

"Bad experience at check in. We booked a room for 2 adults and a child and at check-in I had to prove that I had booked correctly through Expedia. I also had to prove that I had corresponded by email with the staff and was promised that I would get a cot (we arrived at midnight). The hotel is a bit old but well maintained. Facilities and cleanliness at a high level. Delicious food for breakfast and dinner. All in all, we left satisfied"

"It was a nice experience, we had just one night, check in and check out online available, extra large bed and very comfortable, eco toothbrushand, toothpaste with a shaving kit included in the bathroom. Safe parking under hotel for extra cost. "

"I stayed in early June ( out of season in the area) the hotel was in effect closed, no staff there ( just someone who came to check us in ) so no bar or food. No option for breakfast. I think we were to only two staying there. It was a one night stay (thankfully) and in the morning we had no Hot Water, just packed and left as no staff around. I understand owners and staff want holidays in the off season but then they should just have closed the hotel for a few weeks. Only positive point was safe...

"We enjoyed our stay here. The location of our room gave us a wonderful view of the city. Great parking and within walking distance of the city center. You do have to walk uphill coming back though! The breakfast was wonderful and we would definitely stay here again. "

"2nd time staying here for skiing and will be back again. Great ski resort, it was very warm (mid Feb) but most runs were in good enough shape and I even managed to find some excellent off piste runs on slushy snow on south facing slopes. Decent array of food of good quality, comfortable room albeit the family room for 4 is a squeeze. The only other negative is in the evening you might be unlucky at the pool eithferal children running wild with no adult supervision although you can't blame the...

"Lovely hotel set in beautiful surroundings. Friendly staff but not good service in the restaurant. We were left for 20 minutes with nothing to drink and no sign of a wine menu. An American family next to us had the same experience. It seemed the Spanish guests were getting preferential treatment. Tea and coffee in the rooms would be nice as well, something other Parador hotels offer."

"Very convenient for skiing at Barqueira Beret."

"Bien ubicado, cumplió por encima de las expectativas. Desayuno más que correcto y completo, personal muy atento, nos subieron la categoría de la habitación a una junior suite en la zona nueva sin cargo y bonito jardín para tomar algo antes de ir a dormir. Aparcamiento muy amplio y sin problemas, gratuito del propio hotel."