This hotel is one of the best that we have stayed at. Not only because of how conveniently close it is to the shopping and dining area in Myeongdong, or how new the hotel is, but because of how friendly, helpful, and reliable the staff is, especially the manager, George. We had a very early arrival in Seoul and had nowhere else to go so we arrived there at 9 am and were allowed to check in early! On our last day, we had an issue with our train tickets so George helped us book tickets while the other staff was on the phone with KTX trying to figure out what went wrong with our schedule. We would have stayed longer if we could! But we would definitely recommend this hotel and we would stay here again!