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"We absolutely loved staying here. The staff was the best ever. Rooms are beautiful. Meticulously cleaned each day. "

"Rooms were themed by country - fixtures and appointments. Japan was fabulous. Convenient and great value."

"Hotel Centrale is a jewel hotel. The staff at reception, Giovanni and Irena, were friendly and helpful and it showed that they really care about their guests having a great stay. The room was a good size, the bed was comfortable and the washroom was very clean. They served a very good breakfast.The location was within walking distance of the train station and excellent restaurants. It was a good starting point for walks around the beautiful city. We would highly recommend this hotel."

"The hotel staff was incredibly accommodating. We checked in early so we could take advantage of the Engadin discount card that included the chair lift to Alp Languard. When we returned to the hotel, they had already put our suitcases in our room. Also we needed to checkout early to catch the Glacier Express train and the staff came early to allow us to eat breakfast before we left and even drove us to the train station!"

"Buffet dinner and breakfast were both excellent."

"Great place, the hot springs were its own adventure. Wake up early and hit them before it’s open to the public. A highlight of our entire Italian trip."

"Communication prior to stay was quick and useful! Upon arrival, the staff go above and beyond to be helpful. Check-in was easy and someone was on hand to assist if needed. All staff members were super friendly and very knowledgeable about the area, hikes, trains, public transportation, etc During breakfast, the manager checked in with guests to see how their stay was going. Lobby, dining, and lounge area are bright, modern, clean and we loved the cozy area by the fireplace! Room was nice size and spa was relaxing! Having a few tv channels in English was appreciated! Great stay!"

"We had a fantastic stay at Grand Hotel Kronenhof! The hotel has an amazing history and great old world glamour. The rooms are spacious and the amenities and spa were top notch. By far the biggest plus at the hotel were the staff. The were all exceptional and really warm. They offered great recommendations and Daniel the concierge was a standout. "

"Beautiful property. Would have liked to have omelet station and more diverse dinner menu"