2/10 Terrible
Megan
6 December 2024
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst rental experience I’ve ever had, reach moment worse than the others. I would like my money back for this entire trip for the following reasons:
1. I received many texts and emails asking me to “respect the cleaning schedule and not show up until check in time.” So I wait until 3:30 (check in is 3pm). There is a man there testing locks when I get there and resetting the lock box. This took until 4pm to complete and should have been completed before check in time.
2. The unit WAS NOT CLEANED. Dirty sheets, towels on the ground, mens hairs all over the bathroom and floor, dirty counters, dirty dishes in the bedroom. Absolutely disgusting. The owner said they would “check with cleaning.” This by itself should’ve been the worst thing as I spent the first evening doing laundry to get the bedding and towels clean. I missed a work event dealing with this disaster.
3. After creating some usable bedding, I asked the owner not to send anyone into the unit. There’s no point in having a cleaner come the next day. I come home from work to find the place DID have visitors that moved things around in the house but did NOT clean the unit. This is such a violation of privacy and security. When I messaged the owner they said “thank you for letting us know.” They had no regard for my safety and have not offered to make any of this right. I left a day early to go stay in a hotel because I didn’t feel safe.
Do not stay here or rent from these owners.
Megan
Stayed 2 nights in Dec 2024