The directions say the entrance to the unit is on the left of the building, however once you go over there it's a gate to a backyard. We arrived at 12:30am and were definitely not going in a stranger's backyard in the middle of the night. After ringing the doorbell, the owner's son let us know we had to go in through the gate to the backyard, then up some stairs. He understood why we'd be skeptical. When mentioning it to the property manager her reply was, "We'll fix check in instructions, despite the fact that we never had this confusion with any of our guests." Despite there being a review from months ago that stated this, there was not a change to the directions...guess she doesn't read the reviews...Another issue was the only pan we had was completely scratched up, and useless. When I brought this to her attention she seemed defensive, but finally brought us a new pan days later after telling us, "I wasn't planning to come in and there is no need to replace the pan, I'll leave it outside." A bit confusing aye? My father said the bed was comfortable, the couch I slept on was alright. Other than the above issues, this was a nice place, will not be staying again though.